Loblaw Companies

Manager, Specialty Programs

Loblaw Companies$100K — $132K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in account management or patient support program management
  • Demonstrated leadership experience
  • Strong organizational and time management skills
  • Excellent critical thinking and business acumen
  • Effective communication across multiple organizational levels
  • Proficient in MS Project and Visio
  • Client-facing experience required
  • University degree or equivalent industry experience

Responsibilities

  • Support and execute program deliverables on time and within scope
  • Ensure program objectives are achieved
  • Manage client communication in partnership with senior management
  • Handle accurate monthly billing and reporting
  • Resolve program escalations as needed
  • Identify and communicate program risks to senior management
  • Promote cross-functional teamwork for effective issue resolution
  • Report adverse events and product complaints as per company policy

Benefits

  • Purchase discount program
  • Competitive pay
  • Access to online learning through Academy
  • Opportunity to work for an award-winning national brand
  • Unique experience in the retail industry
  • Culture that values authenticity, trust, and connection
Full Job Description
Location:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7

Program Manager

The Program Manager will lead the organization and execution of both internal and external program deliverables including various project initiatives. Leadership of client projects will be in partnership with Program Management leaders.

What you will do:

  • Support program deliverables including special initiatives on time and within scope
  • Ensure program objectives are met
  • In partnership with the senior management, manage communication with clients
  • Responsible for accurate monthly billings and reports
  • Support the resolution of program escalations
  • Identify program risks and communicate appropriately with senior management to develop mitigation plan
  • Promote a cross functional team approach so that issues can be discussed and resolved effectively and appropriately, and with buy-in from all stakeholders
  • Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.


What you will need:

  • 3+ years' account management and/or patient support program management or management experience and/or previous pharmaceutical brand management experience or equivalent
  • Demonstrated leadership
  • Outstanding organizational and time management skills
  • Critical thinking, business acumen, communication, presentation, and decision-making skills
  • Ability to effectively communicate across multiple levels of the organization
  • Computer skills, including MS Project and Visio
  • Client-facing experience
  • University degree or equivalent industry-related experience


Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:
Full time

Type of Role:
Regular

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l'embauche :

$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)

A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expérience et les connaissances d'un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu'un candidat reçoit pour ce poste. Cette offre d'emploi concerne un poste nouvellement créé. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'évaluer et/ou de sélectionner les candidats à ce poste.

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About Loblaw Companies

Loblaw Companies Limited is a Canadian food retailer that encompasses 22 brands, including Loblaws, No Frills, Real Canadian Superstore, and Shoppers Drug Mart. The company was founded in 1919 by Theodore Loblaw and J. Milton Cork. Loblaw Companies Limited is the largest food retailer in Canada, with over 1,050 corporate and franchised stores across the country. The company also operates a loyalty program called PC Optimum, which allows customers to earn points on purchases that can be redeemed for discounts on future purchases.
Learn more about Loblaw Companies
Size
215,000 employees
Industry
NASDAQ

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