OC Tanner

Manager, Software Engineering (Platform Services)

OC Tanner$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years leading and developing software engineering teams
  • 5+ years delivering complex software systems in a professional environment
  • Proven ability to hire, coach, and foster high-performing teams
  • Experience balancing product delivery with operational excellence
  • Strong understanding of distributed systems and cloud-native architecture
  • Excellent communication skills to influence stakeholders

Responsibilities

  • Lead and develop a team of 5-10 software engineers
  • Collaborate with product teams to plan and deliver platform capabilities
  • Guide the evolution of secure, scalable platform services and APIs
  • Promote operational excellence through automation and security practices
  • Work with architects to define technical direction and modernize systems
  • Balance new capability delivery with platform reliability and technical debt reduction

Benefits

  • Opportunity to develop leadership skills in a collaborative environment
  • Focus on continuous improvement and operational excellence
  • Engagement with cross-functional teams for broader impact
  • Chance to work with modern back-end technologies and cloud platforms
  • Commitment to team accountability and technical growth
Full Job Description
Our Platform Services teams build the shared capabilities that enable product teams to move faster and operate reliably. Success in this role requires building strong partnerships across engineering while delivering secure, scalable platform services.

Responsibilities:
  • Lead, hire, coach, and develop a high-performing team of 5-10 software engineers, fostering accountability, technical excellence, collaboration, and continuous growth.
  • Partner with Product Management, Quality Engineering, and cross-functional engineering teams to plan, deliver, and operate shared platform capabilities that meet business needs.
  • Guide the delivery and evolution of secure, scalable, and reliable platform services and APIs, partnering with Staff Engineers to ensure sound technical architecture.
  • Champion operational excellence through observability, automation, incident response, security best practices, and continuous improvement.
  • Collaborate with Staff Engineers and Architects to define technical direction, develop technology roadmaps, and modernize systems to meet current and future business needs.
  • Balance the delivery of new capabilities with investments in platform reliability, engineering productivity, technical debt reduction, and long-term maintainability.


Required Experience:
  • 3+ years leading and developing software engineering teams.
  • 5+ years delivering complex software systems in a professional engineering environment.
  • Demonstrated ability to hire, coach, and develop engineers while fostering an inclusive, high-performing team.
  • Experience balancing product delivery, operational excellence, and technical debt.
  • Strong understanding of distributed systems, cloud-native architecture, and modern software engineering practices.
  • Excellent written and verbal communication skills, with the ability to influence technical and business stakeholders.


Preferred Experience:
  • Experience leading platform services, backend, or shared-services teams.
  • Experience building secure APIs, identity platforms, or other shared engineering services.
  • Hands-on experience with backend and cloud-native technologies such as Java, Spring Boot, Kafka, GraphQL, SQL, Docker, Kubernetes, Redis, or public cloud platforms.
  • Experience with highly available, distributed production systems.
  • Experience with transactional systems, messaging, data integration, or financial systems.
  • Experience mentoring senior engineers and emerging technical leaders.


Education Requirements:
  • Bachelor's degree in computer science or related discipline.

About OC Tanner

O.C. Tanner is a global employee recognition and corporate gifting company. Founded in 1927, the company is headquartered in Salt Lake City, Utah, and has offices in Canada, the United Kingdom, and Australia. O.C. Tanner provides employee recognition programs, service awards, and incentive programs to businesses worldwide. The company has been recognized for its workplace culture and has been named one of the best places to work in the United States by the Great Place to Work Institute.
Learn more about OC Tanner
Size
2,000 employees
Industry
Founded
1927

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