What you'll do here:As the Software Engineering Manager, you will lead a team dedicated to creating tools to deliver a world-class experience for our Cengage Learning Platforms (CLP). Working closely with internal partners, you will define and implement an innovative, AI-first roadmap ensuring quality and accessibility remain a primary focus.
Following the Product Operating Model (POM), you will collaborate with product and design teams in your role as technical lead. Together you will focus on improving customer outcomes through frequent stakeholder engagements and data-driven insights.
- Lead, coach, and grow a high-performing engineering team focused on quality, accountability, and continuous improvement.
- Reimagine and optimize software delivery processes using modern tools, automation, and generative AI.
- Engage in driving POM Discovery activities including continuous customer engagement, both internal and external, to derive solutions that meet end user, company, and technology goals.
- Track quality and efficiency improvements through well instrumented SDLC tools and report progress to executive teams.
- Balance technical debt and other maintenance activities alongside new feature development within each sprint.
- Work with partners and customers to establish and handle product backlogs, product estimates and budgets.
- Stay in front of emerging technologies and industry trends to inject continuous innovation into our product roadmaps.
Skills You Will Need Here:Education & Experience - Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and recent, relevant work experience.
- 3+ years of technology leadership experience, including developing technology strategies, fostering innovation, and leading globally distributed teams.
Generative AI & Emerging Technologies - Working knowledge of AI concepts, including machine learning, LLMs, multimodal models, prompt engineering, AI agents, RAG, and vector databases.
- Hands-on experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (e.g., coding assistants, OpenAI, Hugging Face, LangChain).
Architecture & Cloud Platforms - Experience in modernizing legacy or monolithic architectures, migrating systems to modular, cloud-native platforms, and implementing hybrid cloud strategies.
- Ability to design and develop APIs that integrate legacy systems with modern solutions.
- Comfortable designing and deploying solutions on AWS, GCP, or Azure, including containers, serverless, and cloud storage/compute services.
Software Engineering & Product Delivery - Proven ability to build secure, resilient, scalable, high-availability enterprise systems for global user bases.
- Strong experience with agile delivery (Scrum, Kanban, SAFe) and tooling such as Jira or Azure DevOps
- Demonstrated success organizing teams and delivery around a Product Operating Model
Collaboration & Communication - Strong cross-functional collaboration skills in distributed, remote-first environments.
- Ability to clearly communicate complex technical concepts to both technical and non-technical audiences, including executives.
CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
15% Annual: Individual Target
$101,900.00 - $133,000.00 USD
