Manager Small to Medium Business Sales

Optimum

$100K — $120K *
Plano, TX 75025In-Person
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of proven B2B sales leadership experience, ideally in telecom, SaaS, or technology.
  • Strong technical knowledge of broadband, VoIP, managed services, and new telecom trends.
  • Demonstrated ability to recruit, nurture, and lead high-performing sales teams.
  • Experience managing sales territories and utilizing Salesforce (SFDC) for forecasting and pipeline management.
  • Data-driven with a strategic approach to turning insights into actionable plans.
  • Excellent communication, presentation, and negotiation skills.

Responsibilities

  • Lead, coach, and motivate a team of 7-9 SMB Account Executives to exceed sales objectives.
  • Develop and implement a regional go-to-market strategy for expanding Optimum's SMB presence.
  • Identify new business opportunities and partnerships to enhance competitiveness.
  • Spend over 50% of time in the field providing hands-on coaching and support to the team.
  • Conduct regular performance reviews and coaching sessions focused on consultative sales and customer success.
  • Promote a culture of accountability and continuous improvement within the team.
  • Utilize Salesforce and analytics to manage sales performance and uncover improvement areas.

Benefits

  • Medical, Dental & Vision coverage starting on day one.
  • Paid vacation, sick leave, and holidays.
  • Tuition reimbursement and 401(k) plan with company match.
  • Discounted Optimum services for employees.
  • Opportunities for leadership development, mentorship, and career advancement.
Full Job Description
Job Summary

We're looking for a dynamic, high-energy Regional Sales Manager to lead a team of talented SMB Account Executives who help local businesses stay connected with best-in-class telecom solutions from Optimum Business. You'll be the driving force behind regional growth, coaching, employee development, and inspiring your team to crush their goals while delivering exceptional experiences for our business customers.

You're a hands-on leader who thrives in the field, builds strong relationships, and knows how to turn data into strategy. If you're motivated by results, passionate about people, and ready to lead with a customer-first mindset, this is your kind of challenge.

Responsibilities

What You'll Do:

Lead, coach, and inspire a team of 7-9 SMB Account Executives to meet and exceed sales goals.

Build and execute a regional go-to-market strategy to grow Optimum's SMB footprint and drive revenue.

Identify new market opportunities, partnerships, and local initiatives to outpace competitors and expand our presence.

Spend 50% or more of your time in the field coaching, conducting riding alongs, and supporting your team's success.

Empower your AEs through regular coaching sessions, performance reviews, and skill development programs focused on consultative selling and customer experience.

Champion a culture of accountability, recognition, and continuous improvement.

Leverage Salesforce (SFDC) and analytics tools to manage pipeline, forecast performance, and uncover opportunities for improvement.

Partner cross-functionally with Customer Success and Operations to ensure a seamless installation and support experience for every customer.

Foster a diverse and inclusive team culture built on collaboration, integrity, and fun.

Qualifications

What You'll Bring:

Proven success in B2B sales leadership-preferably in telecom, SaaS, or technology.

Strong understanding of broadband, VoIP, managed services, and emerging telecom technologies.

Proven ability to recruit, develop, and lead high-performing sales teams.

Experience managing sales territories, forecasting, and pipeline analytics through Salesforce (SFDC).

Data-driven, strategic mindset-you know how to turn insights into action.

Excellent communication, presentation, and negotiation skills.

Valid driver's license, reliable transportation, and a clean driving record.

Shape

Why You'll Love Working Here:

Base salary + uncapped commission and performance bonuses

Medical, Dental & Vision coverage starting Day 1

Paid Vacation, Sick Leave, and Holidays

Tuition reimbursement and 401(k) with company match

Discounted Optimum services for employees

Leadership development, mentorship, and growth opportunities

A team that's as ambitious and unstoppable as you are

Shape

Be Bold. Be Driven. Be You.

At Optimum Business, we don't just connect customers, we empower them to do more. Join a team that's redefining what's possible in the SMB telecom space and shaping the future of business connectivity.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

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