Johnson & Johnson

Manager, Site Services - Americas

Johnson & Johnson$102K — $177K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, preferably in Facilities Management, Engineering, or Business Administration
  • Master's degree or MBA preferred
  • 6-8 years of progressive experience in facilities management or corporate operations
  • Experience managing third-party vendors and service contracts
  • Strong knowledge of facilities operations and EHS principles
  • Proven ability to lead cross-functional partnerships
  • Familiarity with governing models in global or regional real estate

Responsibilities

  • Lead site services and facilities operations to ensure safety and compliance
  • Manage facilities service providers, including contract performance and cost control
  • Align site services with regional and enterprise strategies
  • Ensure compliance with health, safety, and regulatory requirements
  • Drive continuous improvement initiatives for service quality and cost efficiency
  • Support capital projects and space planning with stakeholders
  • Act as a contact for site services escalations and business continuity planning

Benefits

  • 401(k) and pension plan eligibility
  • 120 hours vacation per year
  • 40 hours sick time per year
  • 13 days of holiday pay per year
  • Parental leave up to 480 hours
  • Up to 40 hours personal and family time per year
  • Volunteer leave of 32 hours per year
Full Job Description
Job Function:
Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function:
Facilities Management & Planning

Job Category:
Professional

All Job Posting Locations:
Raynham, Massachusetts, United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a(n) Manager, Site Services - Americas, located in Raynham, Massachusetts

The Manager, Site Services - Americas is responsible for leading the delivery of safe, reliable, and cost-effective site services across assigned DePuy Synthes locations in the Americas region. This role partners closely with Global Real Estate, Facilities Management, EHS, and site leadership to ensure facilities and workplace services effectively and compliantly supports business continuity, employee experience, and regulatory compliance.

This is a highly visible role that directly impacts operational readiness, employee safety, and site performance. The position offers the opportunity to influence regional strategy while driving excellence at the site level through vendor management, operational governance, and continuous improvement.

Key Responsibilities

  • Lead day-to-day site services and facilities operations across assigned Americas locations, ensuring safe, compliant, and efficient workplace environments.


  • Manage and oversee facilities service providers and vendors, including contract performance, service levels, and cost controls.


  • Partner with Global RE, FM, EHS, and site leadership to align site services with regional and enterprise strategies.


  • Ensure compliance with environmental, health, safety, and regulatory requirements, including internal policies and external regulations.


  • Drive operational excellence and continuous improvement initiatives to improve service quality, reliability, and cost efficiency.


  • Support capital projects, space planning, and site upgrades, coordinating with cross-functional stakeholders as needed.


  • Monitor and manage budgets, forecasts, and financial performance related to site services and facilities operations.


  • Act as a key point of contact for site services escalations, risk management, and business continuity planning.


  • Manage site operating budgets, forecasting, and cost optimization initiatives while maintaining service quality.


  • Partner closely with services providers, contractors and vendors to ensure robust delivery of facilities services across sites within the Americas


  • Monitors service providers' performance against established performance KPI's and escalates performance gaps to the global facilities team


  • Drives continues improvement in experience, service delivery and cost reduction and re-applies improvement initiatives and standard ways of working leveraged from other regions


Qualifications

Education

  • Bachelor's degree required, preferably in Facilities Management, Engineering, Business Administration, or a related field


  • Master's degree or MBA preferred


Experience and Skills

Required:

  • 6-8 years of progressive experience in facilities management, site services, or corporate operations, with responsibility for multi-site or regional support.


  • Demonstrated experience managing third-party vendors and service contracts in a regulated or corporate environment.


  • Strong knowledge of facilities operations, workplace services, and EHS principles.


  • Proven ability to lead cross-functional partnerships and influence without direct authority.


  • Experience managing operating budgets, continuous improvement programs, EHS&S improvement initiatives, and cost optimization initiatives.


Preferred:

  • Experience supporting manufacturing, R&D, or corporate office environments within MedTech or life sciences.


  • Familiarity with global or regional real estate and facilities governance models.


  • Experience leading change management or transformation initiatives related to workplace or facilities services.


  • Knowledge of capital project support and space optimization.


  • Strong problem-solving, communication, and stakeholder management skills.


Other:

  • Language: English required; additional languages a plus


  • Travel: Limited; up to 25%, primarily within the Americas


  • Certifications (preferred): IFMA, CFM, FMP, PMP, or equivalent


  • Driver's License: Valid driver's license required for site travel


For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:
Analytics Dashboards, Collaboration, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Performance Measurement, Process Improvements, Resource Allocation, Risk Management, Security Program Development, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility

The anticipated base pay range for this position is :
$102,000.00 - $177,100.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

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Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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