Johnson & Johnson

Manager, Site Services - Americas

Johnson & Johnson$102K — $177K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required; preferably in Facilities Management, Engineering, or Business Administration.
  • 6-8 years of progressive experience in facilities management or corporate operations.
  • Demonstrated experience managing third-party vendors in a regulated environment.
  • Strong knowledge of facilities operations and EHS (Environmental Health and Safety) principles.
  • Proven ability to influence cross-functional teams without direct authority.

Responsibilities

  • Lead day-to-day site services and facilities operations ensuring safety and compliance.
  • Manage facilities service providers and oversee contract performance and service levels.
  • Align site services with regional and enterprise strategies in partnership with leadership.
  • Ensure compliance with environmental and safety regulations and internal policies.
  • Drive initiatives for operational excellence and continuous improvement in service delivery.
  • Support capital projects and space planning through cross-functional coordination.
  • Act as a key point for site services escalations and business continuity planning.

Benefits

  • Participation in the Company’s consolidated retirement plan (pension).
  • Eligibility for the Company’s savings plan (401(k)).
  • Access to benefits and programs governed by DePuy Synthes following separation.
Full Job Description

Job Function:

Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function:

Facilities Management & Planning

Job Category:

Professional

All Job Posting Locations:

Raynham, Massachusetts, United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a(n) Manager, Site Services – Americas,locatedinRaynham,Massachusetts

The Manager, Site Services – Americas is responsible for leading the delivery of safe, reliable, and cost‑effective site services across assigned DePuy Synthes locations in the Americas region. This role partners closely with Global Real Estate, Facilities Management, EHS, and site leadership to ensure facilities and workplace services effectively and compliantly supports business continuity, employee experience, and regulatory compliance. 

This is a highly visible role that directlyimpactsoperational readiness, employee safety, and site performance. The position offers the opportunity to influence regional strategy while driving excellence at the site level through vendor management, operational governance, and continuous improvement.

Key Responsibilities 

  • Lead day‑to‑day site services and facilities operations across assigned Americas locations, ensuring safe, compliant, and efficient workplace environments. 

  • Manage and oversee facilities service providers and vendors, including contract performance, service levels, and cost controls. 

  • Partner with Global RE, FM, EHS, and site leadership to align site services with regional and enterprise strategies. 

  • Ensure compliance with environmental, health, safety, and regulatory requirements, including internal policies and external regulations. 

  • Drive operational excellence and continuous improvement initiatives to improve service quality, reliability, and cost efficiency. 

  • Support capital projects, space planning, and site upgrades, coordinating with cross‑functional stakeholders as needed. 

  • Monitor and manage budgets, forecasts, and financial performance related to site services and facilities operations. 

  • Act as a key point of contact for site services escalations, risk management, and business continuity planning. 

  • Manage site operating budgets, forecasting, and cost optimization initiatives while maintaining service quality. 

  • Partner closely with services providers, contractors and vendors to ensure robust delivery of facilities services across sites within the Americas 

  • Monitors service providers’ performance against established performance KPI’s and escalates performance gaps to the global facilities team 

  • Drivescontinuesimprovement in experience, service delivery and cost reduction and re-applies improvement initiatives and standard waysof workingleveragedfrom other regions

Qualifications 

Education 

  • Bachelor’s degree required, preferably in Facilities Management, Engineering, Business Administration, or a related field 

  • Master’s degree or MBA preferred 
     

Experience and Skills 

Required: 

  • 6-8 years of progressive experience in facilities management, site services, or corporate operations, with responsibility for multi‑site or regional support. 

  • Demonstrated experience managing third‑party vendors and service contracts in a regulated or corporate environment. 

  • Strong knowledge of facilities operations, workplace services, and EHS principles. 

  • Proven ability to lead cross‑functional partnerships and influence without direct authority. 

  • Experience managing operating budgets, continuous improvement programs, EHS&S improvement initiatives, and cost optimization initiatives. 
     

Preferred: 

  • Experience supporting manufacturing, R&D, or corporate office environments within MedTech or life sciences. 

  • Familiarity with global or regional real estate and facilities governance models. 

  • Experience leading change management or transformation initiatives related to workplace or facilities services. 

  • Knowledge of capital project support and space optimization. 

  • Strong problem‑solving, communication, and stakeholder management skills. 
     

Other: 

  • Language: Englishrequired;additionallanguages a plus

  • Travel:Limited; up to 25%, primarily within the Americas

  • Certifications (preferred): IFMA, CFM, FMP, PMP, or equivalent

  • Driver’s License: Valid driver’s licenserequiredfor site travel

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

Required Skills:

 

 

Preferred Skills:

Analytics Dashboards, Collaboration, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Performance Measurement, Process Improvements, Resource Allocation, Risk Management, Security Program Development, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility

 

 

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off be

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

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Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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