HD Supply Holdings

Manager, Services Category Management (Renovations) - Atlanta GA

HD Supply Holdings • $80K — $95K *
Atlanta, GA 30349In-Person
Retail & Consumer Goods
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or related field.
  • 2+ years experience in merchandising, general contracting or trades.
  • Experience in financial analysis.
  • Proficient in Microsoft Office Suite.

Responsibilities

  • Lead development of service sub-categories aligning with business goals.
  • Conduct market analysis for service improvements.
  • Support training programs for field sales and service provider engagement.
  • Maintain vendor relationships to meet performance standards.
  • Conduct financial planning and sales analysis for profitability targets.
  • Drive quality assurance and address compliance issues.
  • Mentor teams to enhance collaboration and project impact.

Benefits

  • Comfortable indoor work environment with infrequent unpleasant conditions.
  • Opportunities for professional growth and development.
  • Limited overnight travel (less than 10% of the time).
Full Job Description
Preferred Qualifications
  • Bachelor's degree in business administration or a related field.
  • 2+ years experience in merchandising or general contracting and/or trades.
  • Financial analysis experience.
  • Proficient in Microsoft Office Suite.


Job Summary

Lead the development and performance of assigned service sub-categories, ensuring alignment with business objectives, customer needs and financial goals. Partner with Senior Manager and cross-functional teams to optimize service offerings, pricing, vendor relationships and execution strategies to enhance delivery and profitability.

Major Tasks, Responsibilities, and Key Accountabilities
  • Supports the development and implementation of Line of Business program components and contributes to strategies that drive growth and service execution. Manages specific workstreams within programs, including coordination with Service Providers, assisting with selection and qualification processes, supporting pricing activities and contributing to communication and training materials.
  • Conducts analysis of market trends, customer needs and competitive insights to support improvements in product selection, service offerings and service provider lifecycle. Assists in shaping program direction within a portfolio, working under the guidance of senior leadership.
  • Supports field sales execution and service provider engagement by contributing to the development of targeted training programs and coordinating with sales leadership to promote accountability.
  • Maintains relationships with service providers and vendors to support alignment with performance standards and business goals established by the leadership team.
  • Leads financial planning activities within a program by conducting sales analysis, tracking gross margin performance and assisting with competitive benchmarking to help meet annual profitability targets.
  • Drives quality assurance efforts by helping address compliance issues, assisting in resolving customer escalations, and tracking service delivery metrics across assigned programs or areas.
  • Mentor individual contributors and operations teams to foster professional growth and collaboration while contributing to high-impact sub-portfolio projects.


Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


About HD Supply Holdings

HD Supply Holdings is a leading distributor of maintenance, repair, and operations (MRO) products to the multifamily and hospitality markets in North America. The company was founded in 1974 and is headquartered in Atlanta, Georgia. HD Supply Holdings offers a wide range of products, including plumbing, electrical, HVAC, hardware, and janitorial supplies, as well as appliances and lighting. The company serves over 500,000 customers through its network of more than 270 branches and 44 distribution centers. HD Supply Holdings is committed to providing its customers with high-quality products and exceptional service.
Learn more about HD Supply Holdings
Size
11,500 employees
Market Cap
$8.6 billion
Industry
Manufacturing & Automotive
Net Income
$1.8 billion
Founded
2007
5 Year Trend
-1.7%
Revenue
$5.1 billion
NASDAQ
HDS
* Ladders Estimates

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