Varian Medical Systems, a Siemens Healthineers company is hiring for a Manager, Service Operations and Strategy. In this role you will ensure implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially), for the assigned organizational unit. **This position can be performed on a remote basis but with at least 25% travel expected** **What You will do:** - Work with outside service providers to ensure defined up-time and service performance defined is met. - Interact with global sales colleagues to ensure regional support is meeting and exceeding organizational standards. - Develop proactive measures to ensure service-related activities are formulated to support broader commercial initiatives. - Create and model customer value propositions for service processes and initiatives. - Engage and ensure operational readiness for New Product Introduction (NPI) initiatives. - Drive ownership and execution of business-wide programs relating to service and installation management. - Drive compliance with legal and regulatory requirements within function. - Demonstrate capabilities as a people leader that acts within a “player-coach” mentality; driving results while supporting career development opportunities for team. **What You will have:** - Bachelor’s degree in Engineering, Business, Operations, or a related field (MBA or advanced degree a plus) with 7+ years of experience in manufacturing, service engineering, or operations leadership. - 4+ years of people leadership experience, with a track record of leading teams in manufacturing, service, or operations environments. - Demonstrated ownership of end-to-end operational processes, including driving efficiency, scalability, and continuous improvement. - Experience partnering cross-functionally with engineering, manufacturing, supply chain, quality, and commercial teams to drive business outcomes. - Strong working knowledge of ERP and CRM systems (SAP and Salesforce preferred) and data-driven decision making using productivity and analytics tools - Experience leading or contributing to process optimization, cost reduction, or service delivery improvements. - Experience managing P&L, budgets, or cost targets. - Strong understanding of customer experience and service delivery performance metrics. - Demonstrated ability to lead organizational or operational transformation initiatives. #LI-Remote The base pay range for this position is: $119,920 - $164,890 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.