Job Summary

The Manager, Senior System Analyst is a hands-on technical role focused on the design, development, implementation, optimization, support and governance of Monday.com across the organization. This role drives platform adoption, establishes best practices, and aligns Monday.com capabilities with business objectives and operational processes. The ideal candidate combines deep technical knowledge of Monday.com with stakeholder engagement and process improvement skills.

Job Description

This Monday.com SME will be responsible for managing the end-to-end lifecycle of Monday.com solutions, including configuration, integration, customization, and performance monitoring. This role will collaborate with cross-functional teams to deliver scalable workflows, dashboards, and automation that enhance productivity and operational efficiency.

Core Responsibilities include but are not limited to the following:

• Design, build, and optimize workflows, dashboards, automations, and integrations within Monday.com.

• Ensure data integrity, security, and compliance across all boards and workflows.

• Translate business requirements into scalable platform solutions.

• Partner with business leaders, project managers, and IT teams to understand needs and provide tailored solutions.

• Serve as a trusted advisor on platform capabilities and improvements.

• Provide training, documentation, and support to end-users to drive adoption.

• Implement integrations between Monday.com and other applications.

• Drive automation strategies to improve efficiency and reduce manual work.

• Build and maintain dashboards and reports for executive-level insights.

• Monitor KPIs and platform usage to identify optimization opportunities.

• Stay updated with new Monday.com features and capabilities.

Qualifications

Knowledge/ Experience and Skills:

• 5+ years of IT experience required, with 4 years of hands-on experience with Monday.com in an advanced and administrative capacity.
• Proven experience designing workflows, dashboards, and automations on Monday.com.

• Strong understanding of technology trends and industry best practices that improve business processes and solution delivery effectiveness.

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall).

• Experience with integrations using APIs, middleware, or custom solutions.

• Excellent problem-solving, analytical, and communication skills.

• Ability to translate business requirements into technical solutions.

• Demonstrate flexibility and willingness to take on new responsibilities beyond Monday.com, including other platforms, tools, or operational initiatives as required.
• Quickly learn and apply new technologies to support evolving business and digital transformation needs.

Educational Qualifications

Minimum of a bachelor's degree; preferably, a degree in Computer Science, Engineering or adjacent fields. Advanced degree in in sciences, business administration, or pharmaceuticals is desirable.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Minimum $121,103.00 - Maximum $181,125.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline: This will be posted for a minimum of 5 business days.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://ah-prod.com/multi/videoplayer/player.html?v=[redacted].

Join Our Talent Community: Stay connected with Otsuka by joining our Talent Community. Tell us about your interests, and we'll notify you about future opportunities that align with your background. https://community.hireez.com/cielo-otsuka/82cb3591

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.