Manager/Senior Manager of IT (Full Time)
Location: Palmer
Position - StatusMANAGER/SENIOR MANAGER OF IT - RFT Who can apply? MEA Employees only
Posting Date July 21, 2026 10:00am
Closing Date July 24, 2026 10:00am
Department Information Technology
Grade/Salary Grade 14: $123,510 Min DOE
Grade 16: $137,384 Min DOE
Union Representation N/A
Hours of Work 8AM-5PM
Work Location Palmer, AK
PURPOSE The Senior Manager of Information Technology provides operational leadership for the Associations Information Technology (IT) services and technology governance, including cybersecurity oversight and support coordination for OT systems. This role ensures the secure, reliable, and efficient operation of enterprise technology systems and infrastructure while partnering with the Chief Information Officer (CIO) to execute technology strategy and support organizational objectives.
ESSENTIAL FUNCTIONS OF THE POSITION 1. Oversee the day-to-day operations of IT services and coordinate enterprise technology support, governance, and cybersecurity activities related to OT systems to ensure system availability, reliability, resiliency, and performance.
2. Direct and support supervisors responsible for infrastructure, service desk, GIS, and applications to ensure coordinated and effective service delivery.
3. Responsible for approving employee training, hiring, promotion, discipline, termination, etc. Responsible for establishing goals, monitoring performance, and developing employees.
4. Establish performance expectations, monitor results, and drive accountability across IT functional areas.
5. Establish, monitor, and report on service performance metrics, operational health, and technology service levels.
6. Manage the operation, maintenance, support, and lifecycle management of enterprise technology infrastructure, including servers, networks, endpoints, enterprise applications, and technology platforms supporting OT environments.
7. Promote standardization, integration, and interoperability across enterprise and operational technology platforms.
8. Ensure effective delivery, support, integration, and cybersecurity alignment of core business systems such as iVue, GIS, HR, Smart Grid technologies, SCADA systems, Distributed Control Systems (DCS), and other technology platforms.
9. Implement and enforce technology and cybersecurity policies, standards, architectures, and controls while managing operational, cybersecurity, and compliance risks across IT and OT environments.
10. Coordinate with operational personnel to ensure OT systems align with enterprise cybersecurity standards, technology architecture, support practices, and strategy established by the CIO.
11. Manage incident response, disaster recovery, and business continuity planning and execution.
12. Manage execution of enterprise technology strategy, modernization initiatives, and organizational priorities by leading projects, system implementations, integrations, and process improvements.
13. Collaborate with stakeholders to evaluate business needs and develop effective business, operational, process, and technology solutions.
14. Assist in developing and managing the IT budget, including monitoring expenditures and resource utilization.
15. Manage vendor relationships, service providers, and technology contracts within delegated authority.
16. Lead, mentor, and develop supervisors and staff while promoting accountability, workforce development, and continuous improvement within the IT division.
17. Promote a culture of safety, continuous improvement, and customer service within the IT division.
18. Evaluate and recommend technology improvements and innovations in alignment with CIO strategy.
19. Participate as a member of the Associations Emergency Response Team and perform all responsibilities in support of the Associations emergency operations readiness.
20. Promote a safety culture in which safety is a value. This culture is based on joint and individual engagement, ownership, and accountability regarding job safety and responsibility to perform work safely and adhere to safe work practices.
21. Perform the essential functions of the position in a safe and efficient manner.
The above items are not intended to be all inclusive of the essential functions or requirements of this type of work as they are subject to change based on operating necessity. The employee will also perform other related business duties as assigned.
ESSENTIAL POSITION REQUIREMENTS Manager of Information Technology Qualified candidates are required to have:
- A Bachelors degree from an accredited four-year college or university.
- A minimum of five (5) years of progressively responsible experience in information technology, including at least two (2) years in a supervisory role.
- Strong business acumen related to the support and integration of information and communication systems.
- Ability to obtain and maintain appropriate U.S. Government security clearances.
Preference for candidates with electric utility experience.
Preferred fields of study include Business Systems, Computer Science, Systems Analysis, Industrial Engineering, Information Management, Business Administration, or related disciplines.
Senior Manager of Information Technology Qualified candidates are required to have:
- A Bachelors degree from an accredited four-year college or university.
- A minimum of ten (10) years of progressively responsible experience in information technology, including at least five (5) years in a leadership role overseeing IT systems and operations.
- Demonstrated experience leading through supervisors and managing multi-functional IT teams.
- Strong business acumen related to the support and integration of information and communication systems.
- Ability to obtain and maintain appropriate U.S. Government security clearances.
Preference for candidates with electric utility experience.
Preferred fields of study include Business Systems, Computer Science, Systems Analysis, Industrial Engineering, Information Management, Business Administration, or related disciplines.
A Masters degree is desirable.
KNOWLEDGE, SKILLS AND ABILITIES Supports a culture of safety excellence through active involvement in safety improvement and promotes a sense of shared responsibility for safety.
Advanced ability to deliver information services and technical solutions that meet organizational needs.
Advanced knowledge of IT infrastructure, enterprise systems, operational technology environments, and the governance and cybersecurity requirements associated with utility technology operations.
Advanced ability to work with business users to gather requirements and translate them into technical solutions.
Advanced ability in project management and organizational skills.
Ability to lead through supervisors and develop high-performing teams.
Knowledge of business processes, governance, budgeting, and operational management.
Knowledge of SCADA systems, industrial control systems, utility operational technologies, and control system cybersecurity principles.
Advanced skill in analytics, problem-solving, and decision-making.
Advanced skill in collaborative leadership and organizational techniques.
Advanced skill in relationship building.
Ability to communicate effectively with both technical and non-technical audiences.
Skilled in collaboration, negotiation, and conflict resolution.
Ability to maintain confidentiality of sensitive information.
Commitment to continuous improvement and professional development.
Ability to effectively delegate and manage competing priorities.
Skill in written and verbal communication skills with the ability to work across all organizational levels.
Ability to lead teams in problem-solving, accountability, and performance improvement.
Embrace and embody the Associations Core Values through decisions, actions, attitude, and behavior to directly contribute to the success of the organization.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; this list is not inclusive of all the physical demands that may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical demand activity percentages:
- Major occurs 60% or more of work time.
- Moderate occurs between 20-60% of work time.
- Minor occurs less than 20% of work time.
Physical demand requirements:
- Ability to understand, read, and carry out written instructions.
- Ability to understand, read, and verify documents electronically, verbally, or hard copy.
- Major amount of sitting, finger use, communicating, hearing, and seeing.
- Minor amount of standing, walking, lifting/carrying/pushing up to twenty five (25) pounds, stair climbing, ladder climbing, balancing, kneeling, crouching, crawling, turning/twisting, bending at waist, handling of items, feeling/touching of items, eye-hand coordination, foot-hand-eye coordination, and depth perception.
ENVIRONMENTAL CONDITIONS The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position primarily operates in an office environment, with occasional travel to other Association locations, meetings, and events.
EMPLOYMENT STATUS This position is classified as an exempt, non-represented position; and therefore, is not eligible for overtime compensation. All Association employees are expected to work widely varying amounts of time outside the normal shifts to assist in power restoration of other needs of the Association.
Benefits Include - 401(k) matching 2%
- Medical, Dental, Vision insurance
- Life insurance 100% paid by MEA
- Long Term Disability 100% paid by MEA
- Employee assistance program
- Paid time off starts at 3.385 hrs/wk
- 11.5 paid holidays per year.
- Retirement Defined Benefit plan/Pension
