Position OverviewThe Manager, Sales Operations is a key leader responsible for enabling a high-performing, data-driven sales organization. This role partners closely with Sales leadership, Branch Operations, Finance, and Analytics to optimize sales processes, improve productivity, and drive profitable growth.
The position translates enterprise sales strategy into consistent execution across regions and branches by leveraging data, tools, and disciplined processes.
What You'll DoSales Operations & Execution- Enable consistent execution of sales processes across regions, area, and sales teams
- Partner with Sales leadership to implement strategies that drive revenue growth, margin expansion, and customer retention
- Support field teams with tools, reporting, and insights to improve sales effectiveness
Process Design & Continuous Improvement- Lead the design, standardization, and continuous improvement of sales processes (e.g., pipeline management, territory planning, quoting, and CRM usage)
- Identify inefficiencies and implement scalable solutions to improve productivity and reduce administrative burden
- Ensure strong adoption of sales tools and processes across the organization
Data, Reporting & Insights- Develop and manage sales performance reporting, dashboards, and KPIs (e.g., pipeline health, win rates, productivity, customer growth)
- Translate data into actionable insights and recommendations for Sales leaders
- Partner with Analytics teams to identify growth opportunities, customer trends, and performance gaps
Planning & Performance Management- Support annual and ongoing planning processes, including goal setting, territory alignment, commissions, and sales forecasting
- Monitor performance against targets and provide visibility into risks and opportunities
- Drive accountability through metrics, scorecards, and regular performance reviews
Cross-Functional Partnership- Collaborate with Sales, Marketing, Finance, Pricing, and Operations to align on priorities and execution
- Act as a key liaison between corporate strategy and field execution
- Support key initiatives such as new product launches, pricing programs, and go-to-market changes
Skills We Are Seeking- Strong business acumen with deep understanding of sales processes and commercial operations
- Proven ability to translate data into actionable insights that drive growth
- Experience working with CRM systems and sales performance tools
- Track record of improving processes and driving adoption across field organizations
- Strong collaboration and communication skills with the ability to influence without direct authority
- Analytical mindset with attention to detail and ability to manage competing priorities
Qualifications- Bachelor's degree in Business, Finance, Analytics, or related field
- 5-8+ years of experience in sales operations, analytics, consulting, or related field
- Experience supporting a distributed/field-based sales organization preferred
- Advanced proficiency in Excel and experience with CRM tools (e.g., Salesforce)
Compensation and Benefits:- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
