Bausch & Lomb Incorporated

Manager, Sales Operations - AI & Commercial Enablement

Bausch & Lomb Incorporated$130K — $165K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of experience in Sales Operations or related commercial role
  • Strong analytical and problem-solving skills
  • Business acumen focused on profitability and decision making
  • Proven ability to influence without authority across functions
  • High level of accountability and execution discipline

Responsibilities

  • Own and improve the commercial forecast for cross-departmental processes
  • Maintain forecast accuracy through data governance and validation
  • Lead product allocation decisions during constraints and launches
  • Guide trade investment decisions with ROI and risk frameworks
  • Establish KPIs and governance frameworks for commercial execution
  • Define business requirements for Sales Operations data and tools
  • Design and implement an AI-enabled Sales Decision Engine

Benefits

  • Hybrid work schedule with up to 2 days/week remote
  • Eligibility for short-term and long-term incentives
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Tuition reimbursement program for select degrees
  • Paid vacation, sick time, and floating holidays
Full Job Description
Why this Role Matters

As the Manager, Sales Operations - AI & Commercial Enablement, you will help transform Sales Operations within the Consumer division into a strategic, AI-enabled capability that drives commercial performance and execution. Acting as a central partner across Sales, Finance, Supply Chain, IT, Data & Analytics, and Revenue Growth Management, you will connect strategy, forecasting, and financial insights to drive faster, smarter business decisions. This is a high-impact individual contributor leadership role responsible for building and scaling capabilities that improve forecast accuracy, optimize trade investment, and strengthen commercial execution.

What You'll Do
  • Own and continuously improve the commercial forecast that feeds Finance, Supply Chain, and S&OP processes, translating field sales inputs, retailer intelligence, and consumption data into one aligned demand signal.
  • Maintain forecast accuracy and credibility through strong data governance, validation, continuous improvement, and incorporation of customer and voice-of-sales insights into long-range planning.
  • Lead or influence product allocation decisions during supply constraints and new product launches by balancing customer commitments, promotional activity, service levels, and working capital.
  • Partner with Revenue Growth Management and Finance to guide trade and promotional investment decisions using ROI, incremental volume, margin, and risk frameworks.
  • Establish KPIs, guardrails, dashboards, tools, and governance frameworks that convert insights into clear actions, accountability, and disciplined commercial execution.
  • Serve as the commercial lead and business owner for Sales Operations data and tools, defining business requirements and ensuring data accuracy and consistency across Sales, Finance, and Supply Chain systems.
  • Partner with IT, Data & Analytics, and commercial stakeholders to design and implement an AI-enabled Sales Decision Engine that supports forecast generation, trade optimization, scenario planning, promotion ROI modeling, and automated insight-driven decision making


What You'll Bring

Required:
  • Bachelor's degree required.
  • 5+ years of experience in Sales Operations, Revenue Growth Management, Commercial Finance, strategy/analytics consulting, supply chain, or a related commercial role.
  • Strong analytical and problem-solving skills with the ability to translate data into decision-ready insights and actionable recommendations.
  • Strong business acumen with a focus on profitability, enterprise outcomes, and value-accretive decision making.
  • Demonstrated ability to influence without authority, drive cross-functional alignment, and operate as a neutral, fact-based decision maker across functions.
  • High level of accountability, execution discipline, comfort operating in ambiguity, and ability to build new commercial capabilities.

Specialized Training & Skills:
  • Advanced Excel skills required.
  • Advanced AI skills required.
  • Experience with data modeling and analytics tools, including SQL, Snowflake, or similar platforms.
  • Experience with visualization tools such as Power BI, Tableau, or comparable platforms.
  • Exposure to forecasting models, trade promotion optimization, and/or scenario modeling tools.

Preferred:
  • MBA or advanced degree.
  • Experience in Consumer-Packaged Goods (CPG) or retail-facing organizations.
  • Experience supporting commercial planning, customer-facing decisions, or enterprise governance across Sales, Finance, Supply Chain, IT, Data, and/or Revenue Growth Management.
  • Experience building scalable, technology-enabled solutions that improve decision speed, quality, and execution discipline.


Work Environment
  • This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.


For U.S. locations that require disclosure of compensation, the starting pay for this role is between $130,000 and $165,000. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

About Bausch & Lomb Incorporated

Bausch & Lomb is a leading global eye health company that specializes in the design, manufacture, and sale of a wide range of eye care products, including contact lenses, lens care products, and surgical instruments. The company has a strong presence in the United States and Europe, and is expanding its operations in Asia and Latin America. Bausch & Lomb is committed to innovation and research, and has a long history of developing new technologies and products to improve eye health.
Learn more about Bausch & Lomb Incorporated
Size
12,000 employees
Industry
Net Income
$100 million
5 Year Trend
-5%
Revenue
$5 billion
NASDAQ

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