Job Summary:
The Manager, Sales Development, leads and develops a team of Sales Development Representatives to achieve lead generation and qualification goals while driving overall sales effectiveness. This role is responsible for managing the infrastructure, tools, and processes that support team success, including CRM systems and sales technologies; monitoring performance metrics and reporting results; developing strategic plans to optimize pipeline activity; gathering market insights to refine targeting and messaging; and collaborating closely with marketing, sales, and account executives to ensure a seamless handoff of qualified leads and continuous improvement across the sales development function. 10-20% travel required.
Job Duties & Responsibilities:
- Team Leadership: Manage, mentor, and motivate a team of 10 SDRs to achieve individual and team targets. Provide ongoing training and development to enhance their skills and performance.
- Infrastructure Maintenance: Manage the infrastructure, including CRM systems, sales tools, and processes, to support the SDR team's activities and ensure efficiency.
- Performance Monitoring: Track and analyze key performance metrics to identify areas for improvement and ensure the team is meeting its goals. Provide regular performance reports to senior management.
- Strategic Planning: Develop and execute strategies to optimize lead generation and qualification processes. Collaborate with marketing and sales teams to align efforts and maximize results.
- Market Insights: Gather and analyze market intelligence to refine targeting and messaging, contributing to higher lead conversion rates.
- Collaboration: Work closely with Account Executives to ensure a smooth handoff of qualified leads and maintain a strong pipeline. Foster a collaborative environment between SDRs and other departments.
- Continuous Improvement: Implement best practices and continuous improvement initiatives to enhance the team's effectiveness and efficiency.
Ideal Candidate Profile:
- Strategic Thinker: You have a strategic mindset and can develop and execute plans to achieve long-term goals.
- Inspirational Leader: You are an effective leader who can inspire and motivate your team to perform at their best.
- Tech-Savvy: You are comfortable using various sales tools and technologies to streamline workflows and enhance productivity.
- Analytical: You have strong analytical skills and can use data to drive decision-making and improve performance.
- Collaborative: You work well in a collaborative environment and can build strong relationships with other departments.
- Resilient: You can handle challenges and setbacks with a positive attitude, using them as opportunities to learn and grow.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in sales management, preferably in a B2B environment.
- Strong leadership and team management skills.
- Ability to analyze data and identify trends.
- Proficiency with CRM software and sales tools.
- Excellent communication and interpersonal skills.
- Self-motivated and goal-oriented.
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