The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job, nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for Kasasa other work duties not specifically listed herein. Management reserves the right to modify, defer, or rescind this position description at any time, with or without prior notice.
Role OverviewThe Manager, RevOps will work with sales and marketing leadership to support organizational goals that help drive new business, implement and streamline sales processes and system changes to enable the sales and marketing teams to be successful. In addition, this role will use data to understand and report on various aspects of the sales and marketing processes - lead management, opportunity/pipeline management, forecasting and performance.
ESSENTIAL FUNCTIONS (Responsibilities) - Infuses the Patch Values into your work ethic, every day and every interaction.
- (Support Sales leadership with necessary data to define Fiscal Year Strategy & Planning including org structure, go to market strategy, KPIs and Sales processes needed for success.
- Deliver operational excellence in tracking and reporting on lead management, pipeline management, forecasting, and related analytics and insights to Sales, Marketing and Company Leadership that measure key business drivers.
- Work with Business Process Management team members to optimize and support technologies in support of sales and marketing organization productivity by supporting implementation and driving adoption of the technology stack needed for growth.
- Partner with Sales and Marketing Leadership to deliver new hire training on Sales technologies in use and related processes.
- Partner with internal business teams to ensure any assigned projects are delivered on time and with quality.
- Support data governance/stewardship for Sales and how they interact with business partners (Marketing/Legal/Finance) including recommendations on process changes, Rules of Engagement (ROEs), and systems to measure execution.
- Build and deliver sales analytics and proactive insights to Sales and Marketing leadership and Executives.
- Support internal processes, such as monthly sales, pipeline, forecast and reviews.
- Support and drive CRM (Salesforce) standards including good hygiene for the sales and marketing.
- Other duties as assigned.
POSITION REQUIREMENTS (Qualifications) - 3-5 years of sales/revenue operations experience in SaaS.
- Thorough understanding of sales processes and methodologies.
- Working knowledge of Salesforce and related technologies used to support a sales organization.
- Demonstrated interpersonal skills including mentoring, coaching, and facilitation skills with the ability to interact with colleagues at all levels.
- Organized, detail oriented, and able to work autonomously with minimal direction.
- Strong analytical skills and a structured approach to solving unique business problems.
- Ability to thrive in a fluid, fast-paced, and unpredictable environment.
- Four-year college degree from an accredited institution
- Must be legally allowed to work in the U.S.
- Kasasa values flexibility and collaboration. We offer a Hybrid Flex work model where you will work in the office two weeks each month. The first full week of the month and one additional team-selected week, either the second or fourth week. During those in-office weeks, you will join your team onsite Tuesday and Thursday, plus one additional team-selected day, while the remaining workdays offer the option to work remotely to support balance and autonomy in your role.
- You will be asked to participate in culture-related meetings, activities, and events. We firmly believe that building culture and teamwork in a company requires extra intentionality, and thus your participation and engagement isn't just encouraged - it is required and part of your role responsibilities.
PHYSICAL REQUIREMENTS • Sitting for extended periods of time; approximately 5-6 hours per day
• Simultaneous use of hand, wrist and fingers
• Daily operation of standard office equipment
• Frequent use of oral communication to perform work
• Lifts and moves 7-10 pounds occasionally
Are you ready to join an amazing group of people who genuinely love their jobs in an environment that inspires greatness?
