What We're Looking ForWe're looking for a hands-on Revenue Operations Manager to join our Sales team and own the operational side of deal execution, bringing a deep understanding of the FinTech and payments industry along with strong quantitative skills to support deal pricing accuracy. This person will manage CRM systems, funnel conversion processes, and data hygiene that support go-to-market execution, including ownership of pricing terms for external proposals. They will also work closely with Finance and Accounting to ensure billing is set up correctly and downstream reporting stays clean and reliable. The ideal candidate is organized, detail-oriented, proactive, and comfortable working with numbers, with experience improving processes, maintaining core sales systems, and bringing structure to critical operational workflows. While this role partners closely with Finance, it sits within Sales and is responsible for pricing operations and system accuracy, while also supporting quarterly forecasting in partnership with our Customer Success team.
What You'll Do- Work closely with the Sales, Customer Success, and Finance teams on a daily basis
- Own the day-to-day administration and optimization of the sales tech stack and CRM, ensuring systems are accurate, efficient, and well-maintained
- Own and maintain pricing sheets for customer deals, ensuring final approved pricing is accurate, documented, and up to date
- Enter and maintain final deal pricing in Synctera's systems and console so billing can be set up and invoiced accurately
- Maintain the paper trail and approval history for pricing decisions, serving as the single point of ownership and source of truth for final numbers
- Partner closely with Sales, Finance, and Accounting to support revenue-driving initiatives through accurate pricing operations, billing setup, and clean downstream reporting
- Own the operational workflow that moves approved deal pricing through documentation, system setup, and billing handoff, ensuring a clear record of final numbers
- Maintain strong CRM hygiene and work closely with the Sales team to close data gaps, keep records current, and reinforce consistent process adoption
- Build and deliver operational reporting, dashboards, and data pulls that support the Sales team and provide accurate underlying data for forecasting and revenue decision-making
- Monitor pipeline health, pricing, and sales activity data to identify trends, improve data quality, and support better decision-making
- Support sales planning and execution by preparing materials, dashboards, and content for team meetings, reviews, and operating cadences
- Evaluate and help implement new tools and workflow improvements that increase sales efficiency, visibility, and process consistency
- Document and refine sales processes so the organization can scale more effectively
What You'll Bring- 5+ years of experience in sales operations, revenue operations, or deal/pricing operations
- Experience managing CRM and sales systems, with strong attention to data accuracy, process discipline, and usability
- Strong comfort with numbers and the ability to work accurately across pricing, deal support, and operational workflows
- Experience owning or supporting pricing sheets, quotes, order forms, or similar deal documentation
- Strong analytical skills and the ability to pull, organize, and interpret sales data to support business needs
- Excellent organizational and project management skills, with the ability to manage multiple priorities and follow through on details
- Strong communication and collaboration skills, with the ability to drive updates, maintain accountability, and work effectively across Sales, Finance, and Accounting
- Comfort working in a fast-paced, high-growth environment
- FinTech, payments, or financial services experience highly preferred
- Experience in a Sales or Revenue Operations function that owned pricing sheets, pricing setup, or similar commercial pricing workflows strongly preferred
Nice to Have- Background in finance, accounting, banking, or another highly quantitative environment
- Comfortable using AI tools such as Glean, Claude, or similar platforms to improve the speed, quality, and scalability of day-to-day operational work
