Pennsylvania Medicine

Manager Revenue Cycle (Fulltime)

Pennsylvania Medicine$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business/Health Administration or 5+ years in Healthcare and Revenue Cycle experience
  • Certified Professional Coder certification
  • EPIC Professional Billing Credential Trainer certification
  • Strong knowledge of PMMG policies, billing procedures, and healthcare industry standards
  • Familiarity with AR follow-up processes including claims processing

Responsibilities

  • Support PMMG staff with EHealth/PennChart operational tools for daily tasks
  • Establish working relationships to optimize systems and workflows
  • Provide coaching and feedback to colleagues for improving processes
  • Facilitate project implementation during discovery and testing phases
  • Analyze accounts receivable performance trends for improvement opportunities
  • Conduct training on best practice workflows for end users
  • Maintain reporting and documentation for billing and compliance recommendations

Benefits

  • Comprehensive compensation and benefits program
  • Prepaid tuition assistance program
  • Engagement in a mission-driven organization
  • Focus on employee health and well-being
  • Opportunities for career advancement through education and training
Full Job Description
Position: Manager Revenue Cycle

Schedule: This is a remote position with an onsite expectation as needed (onsite is once a week as needed) Daytime; 8- hour shifts 730-4 OR 8-430.

Location: Lancaster General Hospital; Lancaster PA.

POSITION SUMMARY

The Manager Revenue Cycle supports the PMMG West Regions in fulfilling the mission of UPHS. The Manager Revenue Cycle provides support to PMMG staff in regard to EHealth/PennChart and operational system tools required to perform daily tasks and well as special projects as deemed necessary by management. Individual must establish friendly working relationships with practices, contacts, and outside partners, to facilitate system and workflow optimization strategies, provide coaching and feedback to colleagues, work with staff to identify resolutions to reported issues and provide education and support in a timely manner. This individual will provide support between the practices and the Revenue Process department in regard to EPIC APM and operational functions, and act as an Operational resource to facilitate successful project implementation during discovery and testing phases. Utilize various databases to process and maintain standard monthly reports and performance data to make recommendations for improvement and identify areas of opportunity. Maintain seasonal billing and coding grids for department distribution. Facilitate professional billing training initiatives and ensure revenue integrity through management and maintenance of KPI's and Revenue Cycle Benchmarks.

ESSENTIAL FUNCTIONS
  • Revenue Cycle, professional billing expert.
  • Conduct end user training, as needed, on best practice workflows, and provide feedback and support to departments during project implementations.
  • Manage and collaborate with the Revenue Process Team to analyze AR performance trends and identify improvement opportunities.
  • Manage Revenue Cycle key deliverables which includes but is not limited work queue productivity analysis and AR trending, project recommendations and work queue assignment to Revenue Cycle Team direct reports.
  • The individual must maintain knowledge of PMMG policies, billing procedures, health care industry standards and coding requirements. In addition, the role will require a working knowledge of AR follow up including insurance carrier requirements for claims processing and appeal procedures.
  • Provide best practice documentation recommendations in collaboration with the Office of Billing and Compliance.
MINIMUM REQUIRED QUALIFICATIONS
  • Pref Bachelor's Degree Business/Health Administration Or 5+ years Healthcare and Revenue Cycle
  • Certified Professional Coder
  • EPIC Professional Billing Credential Trainer

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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