Manager Revenue Audit

Resorts World New York City

$73K — $103K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field preferred
  • Minimum of 3 years management/supervisory experience in the gaming industry
  • Ability to obtain the necessary licensing as per regulations
  • Strong understanding of gaming regulations and internal controls
  • Comfortable handling physical demands of the job, including lifting 25 pounds

Responsibilities

  • Supervise Revenue Auditors and manage team scheduling and training
  • Participate in the interview and hiring process for new employees
  • Establish performance standards for team tasks and individual roles
  • Ensure alignment of team performance with organizational goals
  • Enforce department policies and procedures compliance
  • Conduct audits across multiple departments to verify adherence to regulations
  • Prepare exception reports for policy violations and compliance issues

Benefits

  • Access to periodic training sessions
  • Opportunities for professional development
  • Engagement with a dynamic, diverse work environment
  • Collaboration with various departments within the organization
  • Possibility of flexible working schedules to meet business needs
Full Job Description
Job Responsibilities

The Revenue Audit Manager is responsible for successful coordination of activities in the income audit department.

Essential Duties/Core Competencies:
  • Supervise the Revenue Auditors and support the Income Audit Manager in assigning work and responsibilities, directing employees, scheduling, training and development of audit team to ensure that the work group operates at maximum efficiency.
  • Participate in the employee selection process hiring interviewing and recommending that candidates are hired.
  • Set performance standards for tasks, job and roles of their employees.
  • Align individual performance expectations with organizational goals.
  • Discipline employee and issues corrective actions.
  • Implement and ensure compliance of department policies and procedures in accordance with gaming regulations and internal control.
  • Audit the Main Cage, Count Room, retail, valet, Food and Beverage and other departments as required.
  • Audit paperwork generated by the Main Cage, Soft Count, Marketing coupon, Food and Beverage, ATM/TRU and other revenue and documentation as generated by various departments to ensure compliance with company policies and procedures in accordance with New York state regulations and Federal and State laws.
  • Issue exception reports for violations of company policies and procedures, New York state regulations and Federal and State laws.
  • Analyze and create spreadsheets, comply with all company policies and procedures, New York state regulations and Federal and State laws.
  • Attend periodic meetings and training sessions.
  • Demonstrate and provides outstanding customer and employee relations at all times.
  • Perform other duties as assigned.


Work/Educational Experience
  • Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
  • Bachelor's Degree in related field preferred.
  • Three (3) years of management/supervisory experience in the gaming industry required.


Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and varied instances of standing/walking.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference. Ability to create, read and analyze spread sheets of statistical data. Ability to decipher various reports and maintains reports upon request.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.


Pay Transparency: $73,550 - $103,000

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