Job DescriptionSo, what will your new role look like?
You own the back half of our revenue engine - everything that happens after a deal closes and before cash hits the bank. Every subscription, renewal, and amendment ends up in your team's queue. Your job: make sure each one lands correctly - priced right, invoiced right, recognized right, collected on time.
Responsibilities:
- Guarantee the integrity of every dollar of subscription revenue by owning month-end close - revenue journals, deferred revenue schedule, reconciliations, and variance analysis - so Finance has clean numbers before every FP&A review;
- Keep the systems behind billing running by acting as functional owner of the revenue layer in NetSuite (Advanced Revenue Management) - reliability, data integrity, and continuous improvement are yours;
- Drive DSO down and reduce manual exceptions every quarter by diagnosing and fixing problems at the source - at the CRM-to-ERP handoff - rather than patching downstream;
- Run the order-to-invoice cycle across multiple billing entities with accuracy, timeliness, and indirect tax compliance (Avalara, Canadian filings);
- Deploy AI into team workflows to automate repetitive tasks, surface anomalies faster, and free up bandwidth for higher-value work;
- Execute structural projects led by Finance leadership - US-entity tax initiative, revenue tech stack review - as the central coordination point across Finance, RevOps, and Customer Success.
What does your future team look like? You'll sit inside Finance alongside the Expenses team, with standing relationships across Revenue Operations and Customer Success. You'll report to the Director, Finance and manage three direct reports: two Billing & Cash Application Specialists and an Accounts Receivable Analyst who also owns collections. The team is solid - they don't need micromanaging, but they do need a manager who can make the tough calls and unblock the upstream issues that keep eating their time.
What are the next challenges awaiting your team?
The NetSuite implementation and subscription billing migration are behind you. The work ahead is squeezing more out of the stack: fewer manual exceptions every quarter, a tighter CRM-to-ERP handoff, less time between deal close and invoice, more automation in collections. And under Finance leadership, two structural projects are waiting: a tax-optimization initiative to migrate clients to the US entity, and a full review of the revenue tech stack (payment processor, subscription billing, tax engine, and their NetSuite integrations) - with you and your team central to execution.
Qualifications- CPA designation, with 7-10 years of finance experience including at least 3 in a revenue accounting, billing operations, or finance operations role inside a SaaS or subscription business;
- Strong working knowledge of subscription revenue mechanics - recurring billing, contract amendments, renewals, deferred revenue, and how ARR maps to recognized revenue;
- Solid grasp of ASPE revenue recognition (Section 3400) in a subscription context; IFRS 15 or ASC 606 is an asset;
- Hands-on experience with NetSuite (preferred, ideally including Advanced Revenue Management) or an equivalent ERP, plus a subscription billing platform (Recurly, Zuora, Maxio, or similar);
- Indirect/sales tax experience in a SaaS context - invoice application and return filing; Avalara experience is an asset;
- Direct people-leadership experience - you've managed a team, set priorities, and developed your reports;
- Active, habitual use of AI tools in a finance or operations context - you look for ways to integrate them, not just adapt to them.
Salary range: $120-150k CAD.This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate's region to align with local market conditions.
