Florida State University

Manager Research Application, Information Technology Services

Florida State University$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, MIS, or a related field with four years of experience; or a high school diploma and eight years of experience.
  • Preferred working knowledge of Linux operating system.
  • Experience with research support and various research software applications such as Matlab or R.
  • Management experience preferred.
  • Some programming experience required.
  • Interest in non-STEM fields like digital humanities, social work, or social sciences.

Responsibilities

  • Manage and coordinate the Research Application Group at the Research Computing Center (RCC).
  • Provide guidance and technical support to researchers on data science and AI-related projects.
  • Engage with university researchers to identify and address their research IT needs.
  • Collaborate with IT staff to develop and deploy software and support research applications.
  • Lead the RCC application team and coordinate with the systems team for software deployment.
  • Stay updated on data science developments and advise researchers on related solutions.
  • Mentor and train interns and staff involved in application support or research projects.

Benefits

  • Comprehensive training and development opportunities.
  • Access to cutting-edge research infrastructure.
  • Collaborative team environment with a strong focus on innovation.
  • Opportunity to influence research across multiple fields.
  • Potential for involvement in small research projects with interns and external partners.
Full Job Description
Department

This position is within FSU's Department of Information Technology Services (ITS) .

The Research Computing Center (RCC) at Florida State University enables research and education by maintaining a multifaceted campus cyberinfrastructure and by providing training opportunities and dedicated consulting for all faculty, staff, and students.

Responsibilities

This position is responsible for the management and coordination of the Research Application Group at RCC, while providing guidance and direction to programming consultation, technical advice, and troubleshooting support on behalf of an array of researchers across the university who are engaged with Research IT. Responsible for conducting research as appropriate for projects or initiatives for the research application group. This position will have a strong focus on the support of data science and AI-related research projects.

Responsible for engaging with university researchers to understand the requirements of their research problems so that advanced technical expertise, mainly involving data science, can be provided to them. The Specialist shall work with other Research IT, campus IT, and FSU libraries staff to provide the necessary expertise, including developing software, modifying source code, installing software and developing databases, diagnosing complex software problems, and working with manufacturers as necessary to ensure timely replacement of faulty or out-of-date hardware and software.

Responsible for leading the RCC application team by coordinating software deployment with the RCC systems team, developing a strategy for research applications at RCC in collaboration with the RCC Director, and coordinating deployment of software with the RCC systems team and the operations manager.

Responsible for working closely with the other Data Science and Application Specialists and IT staff to provide expert technical advice to university researchers and administrators on data science solutions to problems, for example, as part of advisory committees. Responsible for keeping abreast of developments in data science, including in machine learning and artificial intelligence, and proactively identifying problems where such approaches may be beneficial to university researchers.

Provides tutorials, as needed, updating interested parties on data science developments. Mentors and trains staff and student interns assigned to application support tasks or research projects, for example, through the FSUIntern or Undergraduate Research Opportunity Program initiative. The Specialist may participate in small research projects with RCC interns and/or external research groups.

Qualifications

Bachelor's degree in Computer Science, MIS, or other appropriate degree and four years of experience; or a high school diploma/equivalent and experience equal to eight years. (Note: post-high school education can substitute for experience at the equivalent rate.)

Preferred Qualifications
• Working knowledge of the Linux operating system
• Experience with research support and different types of research software applications, like Matlab or R.
• Management experience.
• Some programming experience.
• Affinity with non-STEM fields like digital humanities, social work or social sciences.

Helpful

Who is an ideal candidate for this position?
• Curious and eager to learn
• Not afraid of tackling complex problems
• Good communicator

What is a typical day like in this position?
The application team at RCC is responsible for managing the research applications at RCC, and supporting FSU faculty and students with research computing support requests.

What can I expect in the first 60 - 90 days?
The RCC team manages a complex system of servers, network infrastructure, and storage systems, and 800+ research applications that serve 1000+ users. Although there will be a lot of information to absorb, you'll have a collaborative team to help you get acclimated.

How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check .

Similar Jobs

More Jobs at Florida State University

More Information Technology Jobs

Find similar Manager Research Application, Information Technology Services jobs: