Job Summary

Location: Carrollton, GA

The Quality Manager is responsible for ensuring that products manufactured at the site consistently meet applicable customer, regulatory, and industry requirements. The role is accountable for site-level product conformity, nonconforming material disposition, corrective action effectiveness, and compliance with applicable quality and certification standards. The position deploys and sustains company quality processes at the site and works closely with Operations, Process Engineering, and other cross-functional teams to prevent defects, maintain readiness for Customer and other External audits, and protect the site's ability to ship compliant product. The role also partners with the Corporate Quality team to ensure alignment with company standards and to leverage tools, expertise, and best practices.

Key Responsibilities

Ensure products manufactured at the site meet applicable customer, regulatory, and industry requirements.

Control, document, and disposition nonconforming material to prevent unintended use or shipment.

Lead investigation and corrective action for quality issues and ensure actions are effective and sustained.

Maintain continuous readiness for customer, regulatory, and certification audits (e.g., ISO 9001, UL, CSA) and ensure timely closure of findings.

Deploy, execute, and sustain company quality processes within daily site operations.

Ensure inspection, testing, and measurement methods are appropriate, controlled, and reliable for demonstrating product conformity.

Ensure accurate identification, classification, and reporting of scrap, rework, and nonconforming material in accordance with company standards.

Contribute to reduction of Cost of Poor Quality (COPQ) by preventing defect-driven losses and reducing recurring nonconformances.

Work with Operations, Process Engineering, Maintenance, and other teams to distinguish process capability issues from quality conformance failures and support appropriate actions.

Protect the site's ability to ship compliant, certified product through effective controls, escalation of quality risks, and sustained corrective action.

Performs other duties as assigned

Complies with all policies and standards

Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.

Required Education & Experience

Minimum Education Level: Bachelor's Degree

Specialized Degree: Mechanical, Industrial, Manufacturing, Electrical, or Materials-related Engineering; Engineering Technology

Licenses/Certificates: ASQ certifications (CQE, CQM); ISO 9001 Auditor; Lean/Six Sigma Green Belt or Black Belt

Years of Experience: 5-7 Years

Field of Expertise: Manufacturing quality within a high-volume or continuous production environment.Experience with product conformity, nonconforming material control, and corrective action.Experience supporting customer, regulatory, or certification requirements (e.g., ISO 9001, UL, CSA).

Preferred Education & Experience

Specialized Degree: Advanced coursework or degree in Quality, Manufacturing, or Operations Management is a plus

Licenses/Certificates: ASQ certifications (CQE, CQM, CQA); ISO 9001 Auditor; Lean/Six Sigma Green Belt or Black Belt

Years of Experience: 8-11 Years

Field of Expertise: Experience in heavy or continuous manufacturing, preferably electrical wire and cable or similar process industries.Experience supporting customer audits, regulatory compliance, or product certification programs (e.g., UL, CSA).

Spans of Control

Does this role Manage Southwire Team Members: Yes Number of Direct Reports: 2-5

Travel

Travel: None

Physical Requirements

Moving: 5%

Standing: 20%

Sitting: 50%

Walking: 25%

Working Conditions

Office

Laboratory

Plant/Warehouse Floor

Equipment

Computer/Keyboard

Competencies

Drives Results
Courage
Financial Acumen
Decision Quality
Attracts Top Talent
Communicates Effectively

Skills

Safety Assurance
Quality Control
Process Improvement
Investigation
ISO 9000 Series
Internal Auditing
External Auditing
Training And Development
Regulatory Compliance
Influencing Skills
Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More