Job Title & Specialty Area: Manager Quality Patient Safety

Department: Quality Patient Safety

Location: Children's Health Dallas

Shift: Full-time Monday through Friday 8a to 5p

Job Type: Onsite

Summary:
Assumes the daily organizational management of the quality and patient safety program that is focused on reducing variation, reducing risk and improving quality. Using a data-driven approach, identifies opportunities for risk mitigation as well as improvements that are aligned with ongoing strategic initiatives. Duties may include supervision of: quality improvement projects/teams, adverse event investigations including patient complaints / grievance investigations and/or safety culture initiatives. Maintains the event reporting system and associated data in collaboration with Data Intelligence Group (DIG). Uses event reporting data to track and monitor trends across the organization for improvement. Collects, reviews, and analyzes data from a variety of sources (event reports, benchmarking, etc.) to identify opportunities for improvement from a quality and/or patient safety standpoint. Manages Quality and Patient Safety staff in their day-to-day performance. Ensures project, investigation, department timelines, and goals are met. Works collaboratively with Accreditation, Legal /Risk, Infection Prevention and Control, as well as other departments and leaders to ensure effectiveness of overall quality program.

Responsibilities:
* Accountable for the Quality and Patient Safety program - Has detailed understanding and can skillfully use the techniques of system design, reengineering, project management, data driven quality improvement science, outcomes measurement, and statistical analysis. - Systematically applies and teaches the science of quality improvement, safety, and project management to achieve results on time and within budget. Is results and outcomes oriented. - Has detailed understanding of cause analysis methodology for all event investigation types. - Manages the organizational safety culture program. - Collaborates with organizational leaders to improve scores on all quality and patient safety indicators. - Interprets and presents findings from work teams to appropriate committees of the hospital and medical staff. - Assures that improvement and patient safety activities are documented and reported within the organization and externally as appropriate. - Mentors, grows, and develops staff including succession planning.
* Assist Director/ Senior Director with development of strategy and vision for Quality and Patient Safety initiatives - Develops Quality and Patient Safety education programs for staff and medical staff. - Facilitates the development of service line specific Quality and Patient Safety programs. - Participates in a national network of Patient Safety professionals, sharing best practices, tools and materials while participating in ongoing communication activities and capacity-building peer exchanges. - Presents and discusses quality indicators and/or event investigations to/with physician leadership, Quality and Patient Safety, senior leaders, and staff. - Communicates with internal and external customers.
* Professional Development of Self/Leadership team/Staff - Provides coaching on patient safety/quality improvement methodology and indicators for leadership team. - Participates in educational development and professional organization for self/encouragement of staff participation. - Develops and presents education topics for hospital and national activities (E.g.-lectures/posters). - Oversees staff education programs related to Quality and Patient Safety initiatives. - Encourage evidence based research and practice.

How You'll Be Successful:

WORK EXPERIENCE
* At least 7 years Experience in a healthcare or clinical environment Required
* At least 5 years Leadership experience or equivalent Preferred

EDUCATION
* BSN in Nursing Essential BSN
* Masters Degree Preferred

LICENSES AND CERTIFICATIONS
* Registered Nurse-1N-RN Pref Registered Nurse

Holistic Benefits - How We'll Care for You:
• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement