Metronorth Railroad

Manager Quality

Metronorth Railroad$101K — $127K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Architecture, Construction, Project Management, Transportation, or a related field.
  • Minimum six years of related experience in quality management or a similar role.
  • Familiarity with ISO 9001 quality concepts and standards.
  • Excellent communication and interpersonal skills.
  • Demonstrated problem-solving and organizational effectiveness abilities.
  • Proficient in Microsoft Office, PeopleSoft, and Oracle with strong administrative skills.

Responsibilities

  • Develop and monitor Quality Assessment Programs for ongoing contractor compliance reviews.
  • Participate in design reviews and help develop quality specifications.
  • Initiate and lead Quality Kick-off meetings with contractors upon contract award.
  • Create quality documentation templates for contractor quality systems.
  • Ensure timely review of contractor quality submittals including Quality Plans and Inspection Plans.
  • Conduct field visits to oversee contractor activities for quality assurance.
  • Resolve project quality issues and coordinate Special Inspection services.

Benefits

  • Eligible for telework one day per week after 30 days of hire.
  • Work location at 420 Lexington Avenue, New York, NY.
  • Standard work hours from 8:30 AM to 5:00 PM, or as needed.
Full Job Description
Job ID: 15607

Business Unit: MTA Construction & Development

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Delivery - MNR

Date Posted: Jul 6, 2026

Description

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Manager Quality - MNR

AGENCY:

Construction & Development

DEPT/DIV:

Delivery /MNR

REPORTS TO:

Director , Quality

WORK LOCATION:

420 Lexington Avenue

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5 HR/DAY)

JOB FAMILY : GEN

GRADE: 00 6

SALARY RANGE:

$ 101 , 896 to $ 127 , 370

DEADLINE:

Open Until Filled

S ummary

The Quality Manager assures MTA C&D's compliance with quality - related processes, requirements , and best practices and supports the effective implementation of MTA C&D ISO 9001 and other relevant certifications while defining and exemplifying a pervasive culture of quality.

Responsibilities

Develop s and monitors Quality Assessment Program s to provide appropriate coverage of program/ project assessment candidates to en sure ongoing and timely review of contractor and consultant compliance with quality requirements .

P erform s Business Unit quality activities, including:

P articipation in design reviews and review/development of quality specifications .

I nitiat e and lead Quality Kick-off meetings with contractor and consultant personnel upon contract award .

D evelop quality documentation templates (QWPs, ITPs, NCRs, etc.) to provide contractor and consultant quality systems sample s .

A ssurance of timely and complete review of contractor and consultant quality submittals (i .e., Quality Plans/Programs, Quality Work Plans, Inspection & Test Plans) .

C onduct field visits to provide oversight and feedback on contractor activities from a quality perspective .

R esolution of project quality issues .

C oordinat ion of Special Inspection services in support of business units .

S upport/input to Business Units for evaluation of Contractors and Consultants .

Lead s /direct s team activities, including review of work schedules, activity worksheets, and reports.

Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements , and activities to ensure the successful execution of the MTA C&D Capital Program.

Education and Experience

Bachelor ' s degree in Engineering, Architecture, Construction, Project Management, Transportation, or a related field.

Must have a minimum of six (6) years of related experience.

Competencies:

Excellent communication and interpersonal skills.

Familiarity and hands - on experience with Quality concepts and processes, including ISO 9001.

Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.

Must possess excellent team - building, listening, problem - solving, and prioritization skills.

Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e. , presentations, report and letter writing, time management, etc.).

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the " Commission " ).

Selection Criteria

Based on the evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the " Careers " link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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