Dycom Industries

Manager Quality Control

Dycom Industries • $90K — $115K *
Upland, CA 91786In-Person
Telecommunications & Hardware
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 7-10 years' experience in quality control within telecommunications or utility construction.
  • 5 years in a supervisory role managing teams or projects.
  • Proven track record working with major telecom clients like AT&T and Verizon.
  • Strong knowledge of OSP fiber optic construction practices.
  • Familiarity with industry standards and codes such as TIA-568 and NEC.

Responsibilities

  • Develop and implement a Quality Control Plan (QCP) for telecom construction.
  • Conduct field inspections and audits to ensure compliance with specifications.
  • Serve as primary contact for client-related quality matters and project meetings.
  • Identify and track quality deficiencies, leading corrective actions when necessary.
  • Train QC inspectors and field crews on quality standards and inspection techniques.
  • Oversee documentation including QC reports, inspection logs, and test results.
  • Drive continuous improvement by analyzing quality metrics.

Benefits

  • Weekly paychecks.
  • Paid time off, including parental leave and holidays.
  • Comprehensive insurance offerings (medical, dental, vision).
  • 401(k) plan with company matching.
  • Education reimbursement for further learning.
  • Access to legal insurance and discounts on various services.
Full Job Description
Upland, CA

Workplace Type: Field

Employment Type: Salaried

What you'll do

  • Develop, maintain, and implement a comprehensive Quality Control Plan (QCP) tailored to telecom/utility construction, including three-phase QC processes (preparatory, initial, and follow-up inspections).
  • Conduct regular field inspections, audits, and surveillance of ongoing construction activities (trenching, directional boring, pole line construction, fiber placement/splicing, conduit installation, restoration) to verify compliance with client standards, drawings, specifications, and codes.
  • Serve as the primary point of contact for quality-related matters with clients (AT&T, Crown Castle, SCE, Lumen, Verizon), including participation in project meetings, submission of QC reports, and resolution of non-conformance issues.
  • Identify, document, and track quality deficiencies or non-compliance; lead root cause analysis and implementation of corrective/preventive actions to prevent recurrence.
  • Manage and train QC inspectors, field supervisors, and crews on quality standards, inspection techniques, documentation requirements, and client-specific expectations.
  • Ensure proper material testing, submittal reviews, and acceptance of workmanship (e.g., fiber optic testing with OTDR, splice loss verification, backfill/compaction testing).
  • Oversee documentation and record-keeping, including daily QC reports, inspection logs, as-builts, test results, and punch lists for handover and closeout.
  • Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs, inspection pass rates) and recommending process enhancements.
  • Collaborate with project managers, superintendents, safety teams, and subcontractors to integrate quality into planning, scheduling, and execution.
  • Maintain up-to-date knowledge of evolving client requirements, industry standards, and regulatory changes affecting telecom/utility construction.
  • Lead and manage a team of Quality Control Inspectors to ensure we have boots on the ground to support, train, and inspect our front line employees.


What you'll need

  • Minimum 7-10 years of progressive experience in quality control/assurance within telecommunications infrastructure construction, utility construction, or civil engineering - with at least 5 years in a supervisory or managerial role.
  • Proven experience working on projects for major carriers/utilities such as AT&T, Verizon, Crown Castle, Lumen, and/or Southern California Edison.
  • Strong knowledge of outside plant (OSP) fiber optic construction practices, including underground/aerial installation, splicing, testing, conduit systems, pole attachments, and restoration.
  • Familiarity with relevant standards and codes: TIA-568, NEC, OSHA 1926 (construction safety), NWSA certifications, BICSI guidelines, and client-specific quality manuals.
  • Experience developing and executing Quality Control Plans for infrastructure projects.
  • Leadership and Management Experience and self driven.

Education & Certifications (Preferred)
  • Bachelor's degree in Construction Management, Civil Engineering, Telecommunications Engineering, or a related field (or equivalent experience).
  • Relevant certifications such as:
    • Certified Quality Manager (CQM) or ASQ certifications
    • OSP Inspector certification (e.g., FOA CFOT, BICSI)
    • OSHA 30-Hour Construction Safety
    • NWSA or similar telecom safety credentials

Required Skills & Competencies
  • Excellent attention to detail with strong analytical and problem-solving abilities.
  • Proficiency in quality documentation tools, project management software, and Microsoft Office (Excel for metrics tracking) and/or Google Suite of Software (Sheets & Docs).


The wage range for Manager Quality Control is $90,000.00 - $115,000.00

Why work with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

About Dycom Industries

Dycom Industries, Inc. is a leading provider of specialty contracting services throughout the United States. The company was founded in 1969 and is headquartered in Palm Beach Gardens, Florida. Dycom Industries provides a range of services, including engineering, construction, maintenance, and installation services for telecommunications providers, cable television operators, and other companies. The company has a strong reputation for quality and reliability, and has been recognized for its safety record and commitment to sustainability. Dycom Industries has approximately 16,000 employees and operates in all 50 states.
Learn more about Dycom Industries
Size
15,024 employees
Market Cap
$2.6 billion
Industry
Real Estate & Construction
Net Income
$34.3 million
Founded
1969
5 Year Trend
+0.4%
Revenue
$3.1 billion
NASDAQ
DY
* Ladders Estimates

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