The Home Depot

Manager Quality Assurance

The Home Depot • $95K — $115K *
Atlanta, GA 30349In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, management, operations, or business preferred.
  • 6 years of experience in manufacturing, operations, quality assurance, or quality control.
  • Experience managing personnel and leading cross-functional teams for at least 2 years.
  • Proven track record in continuous improvement practices such as Six Sigma or Lean Manufacturing.
  • Strong analytical skills with a minimum of 3 years experience in data analysis and statistics.

Responsibilities

  • Manage and enforce process controls to achieve quality, cost, service, and risk objectives.
  • Develop and oversee the responsibilities of service providers and internal resources.
  • Identify best practices and implement them across manufacturing processes.
  • Deliver tailored training programs for internal and external stakeholders.
  • Define technical specifications for factories and products based on requirements.
  • Investigate and resolve supply chain issues impacting operations in various areas.

Benefits

  • Opportunities for professional development and training.
  • Exposure to international operations and cross-cultural environments.
  • Experience in a data-driven risk management framework.
  • Engagement in continuous improvement initiatives.
  • Work in a comfortable office environment with occasional factory exposure.
Full Job Description
Position Purpose:

Develop and manage customer-focused, data-driven, risk-based process controls in one of the engineering disciplines supporting manufacturing excellence: product (electrical / mechanical / material science), manufacturing, packaging, or industrial. Manage processes to ensure supplier and factory compliance with relevant requirements from Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders. Enforce continuous improvement / corrective action / preventive action plan implementation throughout each process. Manage business area / engineering discipline to the metrics and reporting developed to monitor quality, service, cost, and risk components of each process. Develop, coach, and train associates to deliver results consistent with strategy.

Key Responsibilities:
  • Manage Standard Operating Procedures, reporting, metrics, and audit controls to support a data-driven system of risk and performance based criteria to manage suppliers, factories, and products to quality, cost, service, and risk goals. This work requires quantitative and qualitative analysis of people, processes, and data.
  • Develop and manage functional responsibilities of service providers, foreign sourcing offices, and internal resources. This work involves the assessment, testing, and inspection of factories and products against standards of performance.
  • Identify and implement best practices based on industry knowledge.
  • Develop and deliver training (internally and externally), tailored to the needs of the specific audience.
  • Define technical requirements associated with factory and product specifications.
  • Review and resolve issues with suppliers, factories, service providers, merchandising, store operations, distribution, safety, customers, and other related supply chain components.


Direct Manager/Direct Reports:
  • Typically reports to Director, Quality Assurance
  • Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Bachelors degree in engineering, management, operations, or business
  • International operations experience, supported by foreign language skills (oral and written)
  • Personnel management experience in a manufacturing or engineering environment
  • Executive communication skills (e.g., development and delivery of presentations)
  • Computer skills sufficient to retrieve, manipulate, analyze, and interpret data
  • Ability to travel internationally


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 6


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Engineering standards development / review / enforcement - min 5 years experience
  • Manufacturing / Operations / Quality Assurance / Quality Control - min 2 years management experience
  • Personnel management - min 2 years experience
  • Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing)
  • Cross functional, multi-project management - min 5 years experience
  • Analysis / Statistics - min 3 years experience

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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