Caesars Entertainment

Manager, Quality Assurance - Bakery

Caesars Entertainment • $75K — $95K *
Detroit, MI 48228In-Person
Food & Beverages
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in food science, Biology, Chemistry or related discipline.
  • Minimum of five years quality assurance experience in the food industry.
  • Knowledge of food industry manufacturing practices and governmental regulations.
  • Ability to communicate complex technical data to diverse audiences.
  • Experience in documentation of quality metrics and issue resolution.
  • Excellent problem-solving and decision-making skills.
  • Ability to manage multiple projects simultaneously.

Responsibilities

  • Lead and manage quality assurance programs and initiatives for company products.
  • Create and implement updated policies and procedures for product safety and quality.
  • Identify and resolve supplier food safety and quality issues.
  • Manage critical food lines and assist with manufacturing problem resolution.
  • Coordinate communication between staff, departments, and suppliers regarding specifications.
  • Directly involve in corporate product recalls and mock recalls administration.
  • Assist leadership in vendor policy creation and audits.

Benefits

  • Modern open work environment in the heart of The District Detroit.
  • Access to a colleague fitness center and work café.
  • Outdoor patio with grills for employee use.
  • Over 60 different meeting spaces to promote collaboration.
Full Job Description

Your Mission:

In this role, you will lead and manage the quality assurance programs, policies and initiatives for company products. Responsible for developing inspection, testing and quality control procedures, design of quality training programs, investigation of customer complaint issues and facilitation of quality audits.

How You'll Make an Impact:

  • Create and implement updated policies, procedures and programs that ensure product safety and quality, including updating product specifications and issue changes.

  • Identifies and resolves supplier food safety and quality issues.

  • Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed and maintained.

  • Manages critical food lines and implements new laboratory procedures and instrumentation and assist the International department with manufacturing and problem resolution.

  • Communicates with staff, other departments and suppliers with product specifications and program changes as appropriate.

  • Responsible for direct involvement in corporate product recalls and retrievals if required and maintains appropriate documentation. Administers mock recalls to distribution centers.

  • Coordinates samples from distribution centers, sanitation audits and lab testing.

  • Assists leadership in policy creation for vendors, vendor evaluation and audits

  • Maintains approved manufacturer list for regional vendors.

  • Performs other duties as requested by Supervisor.

Who You Are:

  • Bachelor’s degree in food science, Biology, Chemistry or related discipline.

  • Minimum of five (5) years quality assurance experience in the food industry and a total of seven (7) years total quality assurance experience.

  • Knowledge of the food industry manufacturing practices and familiar governmental regulations. (Exclusively for Domestic: including OSHA lab standards and Good Manufacturing Practices as defined by the FDA.)

  • Ability to communicate effectively with franchisees, vendors and other departments, often communicating complex technical data to a variety of audiences.

  • Evidence of the ability to establish, document, update and track quality metrics, preferable through standardized and accepted process control procedures.

  • Experience in a previous position requiring accuracy, attention to detail and documentation of issues, resolutions and policy changes.

  • Excellent problem-solving and decision-making skills. Good interpersonal skills and ability to resolve conflicting points of view.

  • Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach.

  • Computer proficiency (Microsoft Office, database, Internet and documentation software required.

  • Sensory abilities for product evaluation.

  • Ability to travel up to 30% of the time and to adhere to the company corporate travel policy.


Preferred Knowledge, Skills, and Abilities:

  • HACCP certification and foodservice sanitation certification.

  • Experience with lab analysis and testing on products used in the pizza business.


Where You'll Work:

  • A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.

  • A colleague fitness center, work café and an outdoor patio with grills.

  • Over 60 different meeting spaces to help promote a collaborative environment.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.      

About Caesars Entertainment

Little Caesars makes and delivers the food products. They offer products that are available for shopping online. Their customers' inquiries are addressed through phone, email, and online applications.

Caesars Entertainment Careers

Join the vibrant team at Caesars Entertainment, the pinnacle of entertainment and hospitality, where your career journey is as thrilling as the experiences we offer our guests. As a leader in the industry, Caesars Entertainment provides unparalleled job opportunities, fostering a culture of leadership, diversity, and innovation. Work You’ll Do At Caesars Entertainment, you’ll be part of a community that thrives on excellence and the spirit of hospitality. Our commitment to diversity training ensures an inclusive environment where everyone’s contributions are valued. You’ll work alongside a team of professionals dedicated to redefining the future of entertainment and guest services. Explore a variety of employment paths from casino operations to corporate functions, each offering a chance to innovate and lead. Caesars Entertainment is not just a company; it’s a place where you can shape your future and propel your career to new heights. Join Our Market-Leading Team Step into a role within Caesars Entertainment and join a market-leading team that sets the standards in the global entertainment industry. Our professionals enjoy benefits that support both personal and professional growth, including advanced training programs and leadership development opportunities that prepare you for the next steps in your career. Internship Programs Kickstart your career with Caesars Entertainment through our internship programs. Gain invaluable industry insights and hands-on experience in a dynamic environment. Our internships offer a unique blend of learning and working, ideal for cultivating the skills and knowledge necessary for a successful career in the entertainment and hospitality sectors. Innovative Work Drive innovation as part of the Caesars Entertainment team. Our employees are at the forefront of industry trends and technology, creating memorable experiences for our guests and setting benchmarks in the market. Your work will directly contribute to the company’s legacy of exceptional service and pioneering entertainment solutions. Career Development Future-proof your career at Caesars Entertainment with our vast array of development opportunities. From personalized training sessions to networking events, we provide the tools to enhance your skills and expand your professional network. Whether you’re refining your interview techniques or polishing your resume, Caesars is committed to your growth and development. Join Our Team Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and creative team players who are ready to take on new challenges. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the people who make Caesars Entertainment a leader in the entertainment industry. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Caesars Entertainment. Explore the possibilities with Caesars Entertainment, where your career is part of a larger story of success, innovation, and leadership. Join us and create your own path in the world of entertainment and hospitality.
Learn more about Caesars Entertainment
Size
23,000 employees
Market Cap
$8.8 billion
Industry
Hospitality & Recreation
Net Income
-$1.7 billion
Founded
2009
5 Year Trend
+60.7%
Revenue
$3.4 billion
NASDAQ
CZR
* Ladders Estimates

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