Accenture

Manager - Public Service, Industry & Enterprise

Accenture$108K — $220K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in management consulting, government operations, or public service transformation.
  • Experience leading executive-level workshops with senior government stakeholders.
  • Proven track record in process transformation workstreams.
  • Ability to lead and mentor teams of Consultants and Analysts.
  • Strong problem-solving and analytical skills for complex issues.
  • Excellent written and verbal communication skills, especially with Director General-level stakeholders.
  • Government of Canada Reliability Clearance or eligibility to obtain one.

Responsibilities

  • Lead design and delivery of business processes and operating models for public service.
  • Facilitate executive-level workshops to align stakeholders and prioritize opportunities.
  • Manage client relationships with senior stakeholders like Directors General and CIOs.
  • Conduct AI readiness assessments and co-create AI-enabled solutions.
  • Develop teams of Consultants and Analysts, ensuring quality deliverables.
  • Oversee workstream plans, risks, and quality standards across engagements.
  • Contribute to client proposals and build relationships for follow-on work.

Benefits

  • Access to a global learning ecosystem with diverse training resources.
  • Structured development path with clear progression opportunities.
  • Exposure to cutting-edge AI-enabled tools and methods.
  • Collaborative and inclusive team culture valuing diverse perspectives.
  • Competitive health, dental, and wellness benefits.
Full Job Description
The Work:

As a Manager in our Public Service practice, you will lead workstreams and teams that help government clients reinvent how programs and services are designed, delivered, and experienced by Canadians. Drawing on Accenture's AI-enabled reinvention methods, public service expertise, and Industry & Process capabilities, you will:
  • Lead the design and delivery of current- and future-state business processes, operating models, transition roadmaps, implementation plans, and business cases for public service transformation, owning the recommendations narrative presented to senior client stakeholders.
  • Design and lead executive-level workshops, building engagement-level facilitation strategies that align stakeholders, prioritize opportunities, and advance decisions.
  • Own and steward client relationships with Directors General, CIOs, and other senior client stakeholders, navigating complex mandates and multi-stakeholder alignment challenges.
  • Lead AI readiness assessments for client organizations and co-architect AI-enabled solutions with Accenture's AI experts, translating opportunity into practical, responsible, policy-compliant use cases.
  • Lead and develop teams of two to five Consultants and Analysts, setting workstream direction, coaching team members, and remaining accountable for the quality of team deliverables.
  • Manage workstream plans, risks, and quality standards across complex engagements, escalating issues early and keeping client and Accenture leadership informed.
  • Lead sections of client proposals and build relationships that generate follow-on work, while contributing reusable methods, insights, and practice assets that strengthen the broader team.


Here's What You'll Need:
  • 5+ years of experience in management consulting, government operations, or public service transformation, with demonstrated workstream experience on complex government engagements.
  • Demonstrated experience leading executive-level workshops, co-design sessions, or working groups with senior cross-functional government stakeholders.
  • Experience leading process transformation workstreams independently, including future-state operating model design.
  • Proven ability to lead and develop teams of Consultants and Analysts, with accountability for team quality and delivery.
  • Strong structured problem-solving and analytical skills; able to break complex, ambiguous mandates into clear workplans and actionable recommendations.
  • Excellent written and verbal communication skills in English, including experience presenting to Director General-level stakeholders.
  • Active Government of Canada Reliability Clearance or eligibility to obtain such in a timely manner
  • A minimum of a high school diploma or GED is required for this position

Bonus Points If:
  • Deep knowledge of federal government operations, including the Treasury Board policy suite, machinery of government, departmental planning cycles, and procurement vehicles (e.g., ProServices, Task Authorizations), with the ability to navigate central agency dynamics independently.
  • Experience leading change management initiatives using established frameworks (e.g., Prosci, Kotter) in government or highly regulated environments.
  • Track record applying AI literacy, automation, or digital transformation initiatives in a public service or complex institutional context.
  • Experience contributing to business development activities, including proposal leadership and client account growth.


Why Accenture?

Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined, and market-relevant advisor doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you.
  • Access to Accenture's global learning ecosystem-regional learning hubs, connected classrooms, and Accenture LearnVantage digital courses.
  • Structured development path with clear progression from Manager to Senior Manager and beyond, supported by regular coaching and performance feedback.
  • Exposure to Accenture's global Industry & Process Reinvention Engine and cutting-edge AI-enabled methods, tools, and assets.
  • A collaborative, diverse, and inclusive team culture where we is greater than me and every perspective is valued.
  • Competitive compensation and benefits package, including extended health, dental, and wellness allowance.


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range
British Columbia/Ontario $108,800 to $220,400

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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