Island Health

Manager, Protection Services

Island Health$108K — $155K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Business Administration, Health Administration, Social Sciences, or a related field.
  • Minimum of seven years of recent experience in Health Care Support Services with progressive management roles.
  • Valid Security License with Advanced Security Training (AST) endorsement, or ability to obtain within six months of employment.
  • Demonstrated leadership and management skills in complex environments.
  • Effective communication skills with strong facilitation and negotiation abilities.
  • Proven relationship-building skills and commitment to client-focused services.

Responsibilities

  • Plan, organize, and direct security operations for Island Health.
  • Oversee investigations, systems, and training related to protection services.
  • Ensure compliance with professional, legal, and organizational standards.
  • Contribute to the development and evaluation of protection services strategic methodologies.
  • Participate in management team meetings to enhance service delivery.
  • Facilitate quality improvement initiatives within the department.
  • Manage multiple projects simultaneously while adhering to strict timelines.

Benefits

  • Work primarily at Victoria General Hospital with some required travel to multiple sites.
  • Regular full-time (1.0 FTE) position with a structured work schedule from 08:30 to 16:30.
  • Opportunity to develop strategic and operational plans in a healthcare environment.
  • Focus on quality improvement and client-centered service delivery.
Full Job Description
Close Date

Sep. 27 2026

Location

Victoria General Hospital (VGH) - Victoria, BC V8Z 6R5 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

08:30-16:30

Days Off

Weekend/Stats

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$55.46 - $79.72

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 5 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

The Manager, Protection Services is responsible for all aspects of planning, organizing, and directing security operations, investigations, systems, and training for Island Health. Ensures policies and procedures comply with professional, legal, and Island Health standards. As a member of the Protection Services Management team, participates in the development, implementation and evaluation of services, bringing a systematic and strategic methodology.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent to a Master's degree in Business Administration, Health Administration, Social Sciences, or a related discipline, plus a minimum of seven (7) years recent related experience in one or more areas of Health Care Support Services with progressive management experience.

Must have valid Security License with Advanced Security Training (AST) endorsement, or obtain within six months of employment.

Skills And Abilities
  • Demonstrated leadership and managerial skills in a complex environment.
  • Effective interpersonal, verbal and written communication skills, including the ability to facilitate and negotiate.
  • Proven ability to build and maintain effective relationships.
  • Demonstrated commitment to client focused services and teamwork.
  • Demonstrated project management education, experience and success with multi-faceted projects and stringent timelines.
  • Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
  • Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
  • Physical ability to perform the duties of the job.
  • Valid BC Driver's License.


Link to Full Job Description

https://jd.viha.ca/JD3774.pdf

Additional information for applicants

The home office will be Victoria General Hospital. In office position - work from home is not supported. The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity."

Additional Clauses

Requisition CA

Non Contract

Affiliation/Union

Non-Contract Management

About Island Health

Island Health Careers

There has never been a better time to explore the job opportunities at Island Health, a leader in health care innovation and community wellness. Island Health stands out as a beacon of growth and professional development in the healthcare sector.

Work You’ll Do

Join Island Health’s dedicated team to assist in transforming healthcare delivery through cutting-edge innovation and exceptional leadership. Island Health offers a variety of positions that cater to the mastery of clinical practices and improvement of patient outcomes. Engage in a workplace where diversity training and leadership are at the core of daily operations, ensuring a culture that promotes inclusivity and respect across all levels of employment.

Island Health Job Opportunities

Island Health is building a robust employment system that supports both seasoned professionals and those at the beginning of their careers. Internship programs and entry-level positions provide a stepping stone for individuals aiming to excel in the healthcare industry.

Innovate and Lead

Island Health encourages its team to lead projects that harness innovative solutions to enhance patient care. This approach not only furthers personal career growth but also solidifies Island Health’s position at the forefront of healthcare innovation.

Be Part of a Great Team

Working at Island Health means being part of a team that values skills development and collaborative success. The company’s commitment to professional growth is evident through comprehensive benefits, continuous professional development, and opportunities for networking within the healthcare community.

Future-Proof Your Career

Island Health offers a pathway to a future-proof career through extensive training programs, certifications, and leadership development opportunities. The potential for advancement is vast, with support at each step to ensure every team member can achieve their career aspirations.

Explore Island Health’s Employment Culture

Island Health is recognized for its dynamic team environment and commitment to employee welfare. Prospective employees can look forward to joining a company that champions innovation and operational excellence.

The Island Health Hiring Process

Island Health’s hiring process is designed to be transparent and engaging, ensuring that all candidates are able to showcase their skills effectively. From the initial resume submission to the final interview, each step is an opportunity to demonstrate potential and fit within the Island Health culture.

Stay Connected with Island Health Careers

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Search open positions that match your skills and interests. Island Health seeks passionate, curious, and solution-driven team players.

SEARCH ISLAND HEALTH JOBS

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10,001 employees
Industry

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