Position OverviewStep into a leadership role where your guidance, operational rigor, and people-first approach will drive reliable, compliant production. As Manager, Manufacturing Support, you'll build and lead a talented team, oversee critical manufacturing support activities, and partner cross-functionally to ensure operational readiness, continuous improvement, and inspection readiness across a dynamic, cGMP environment.
Job DescriptionAbout Us
We are a collaborative, growth-focused manufacturing organization committed to quality, safety, and operational excellence. Our teams work at the intersection of science and execution, enabling consistent, compliant production in a highly regulated setting. We value inclusivity, accountability, and continuous improvement-and we support our leaders with the tools, autonomy, and trust to make a meaningful impact.
Responsibilities
During the project phase:
- Provide oversight and lead operational readiness projects, including but not limited to:
- Lead the creation or transfer (from an existing large-scale facility) of manufacturing support team business processes to ensure GMP operational readiness
- Lead, manage, and build the manufacturing support team
- Administer company policies that directly impact employees
- Complete required administrative tasks (e.g., time card approvals, time off approvals, expense reports)
- Perform other duties, as assigned
In operations:
- Manage, lead, and develop direct reports within the manufacturing support team while overseeing, organizing, and coordinating team tasks
- Foster an inclusive, people-first culture by creating meaningful development plans with direct reports and conducting regular 1:1s and skip-level 1:1s
- Provide oversight and coordinate non-batch activities and collaborate cross-functionally, including:
- Ownership of manufacturing change controls and corrective and preventive actions (CAPAs)
- Short flow investigations and management of alert/action limits
- Detailed batch manufacturing schedules
- Campaign materials readiness and coordination
- Ensure continuous improvement; drive escalation and mitigation of manufacturing issues
- Manufacturing training and curricula management
- Act as functional lead for regulatory inspections and audits
- Administer company policies that directly impact employees
- Complete required administrative tasks (e.g., time card approvals, time off approvals, expense reports)
- Perform other duties, as assigned
Minimum qualifications (must meet one of the following):
- High School diploma or GED with 10 years related experience OR
- Bachelor's Degree with 6 years related experience OR
- Master's Degree with 4 years of related experience
- 4+ years of experience managing, leading, and developing people
- Experience with regulatory inspections, investigations and change management
- Experience directly supporting manufacturing
Preferred qualifications:
- 6-10 years' experience in manufacturing operations
- Previous experience leading others in a manufacturing facility
- Experience working in a changing, project-driven organization
- Lean certification or similar certifications
- Experience with regulatory inspections, investigations and change management preferred
- Experience in pharmaceutical / biological manufacturing operations preferred
- Experience leading others in a pharmaceutical/biological manufacturing facility preferred
Knowledge, skills, and abilities:
- Ability to collaborate with manufacturing and other functional areas
- Strong organizational skills and demonstrated project management capabilities
- Actively champions continuous improvement practices and ideas
- Advanced understanding of good manufacturing practices (GMP), inspection requirements, safety, and manufacturing operations
- Ability to coach, lead, and develop individual contributors
Physical/work environment requirements:
- Ability to stand and sit for prolonged periods
- Ability to move objects up to 33 lbs (10 lbs frequently)
- Ability to discern audible cues
- May require occasional work in production-adjacent spaces; no respiratory protection or powered industrial truck operation required for this role
- No routine work at heights, in small/enclosed spaces, or in extreme temperatures
Benefits
We offer a supportive, development-focused environment with competitive rewards and resources to help you thrive.
- Competitive compensation aligned with experience and impact
- Comprehensive health benefits and retirement plan options
- Generous paid time off and company-recognized holidays
- Leadership development, coaching, and career progression pathways
- Opportunities to lead high-visibility operational initiatives and continuous improvement projects
- Inclusive culture that values diverse perspectives, psychological safety, and work-life balance
- Tools, training, and cross-functional exposure to support long-term career growth
