NextEra Energy

Manager Product Services Engineer

NextEra Energy • $110K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or GED required
  • Bachelor's degree or equivalent experience preferred
  • 8+ years of relevant experience in data and product services management
  • Expertise in software development and data analytics
  • Strong communication skills, technical and non-technical

Responsibilities

  • Lead and manage a team of Product Services Engineers
  • Leverage analytical skills for multiple process improvement projects
  • Drive resolution of complex production issues
  • Communicate technology goals to influence product development
  • Effectively explain technical issues to non-technical customers
  • Perform other job-related duties as assigned

Benefits

  • Comprehensive health benefits for employees and eligible family members
  • Employee wellness programs and resources
  • Opportunities for continuing education and skills development
  • Retirement savings plan options and assistance
  • Flexible work arrangements to support work-life balance
Full Job Description
Requisition ID: 97559

Position Specific Description

Position Specific Description
Palms Specialty Insurance Company, Inc. (Palms Specialty) is a Surplus lines insurance carrier domiciled in the State of Delaware and rated A- (Excellent) by AM Best. Palms Insurance Company, Ltd. is a Grand Cayman domiciled captive, registered as a Class B(iii) Insurer and regulated by the Cayman Islands Monetary Authority and rated A (Excellent) by AM Best. Both Palms companies are wholly owned by Palms Portfolio Holdings, LLC.

As the Manager, Data and Product Services, you will be in charge of Palms' application and database portfolio. You will lead and manage a team to support the in-house applications; and manage the external vendor provided applications. This team serves as the primary conduit for managing and maintaining the Palms Data Warehouse, Power BI Dashboard Reporting, ad-hoc data reporting. the Claims Management & Bordereaux (BDX) import systems. As Palms continues to grow, additional applications will get added to the portfolio.

Job Overview

Employees in this role are analytical and creative problem solvers with a successful track record of handling large-scale, high-profile projects and deadlines. They identify, investigate and resolve complex software issues to ensure applications are performing to customer standards. Individuals will demonstrate technical expertise in software development and data analytics as well as expertise in the broader organization. This position applies analysis and problem-solving skills along with effective communication to drive customer-facing software application issues to resolution. The ideal candidate is high energy, with the ability to prioritize multiple tasks in a fast-paced environment.

Job Duties & Responsibilities

  • Lead team of Product Services Engineers including managing workflow, setting goals, and assessing performance
  • Leverage advanced analytical and problem-solving skills to take on multiple projects that drive process improvements and customer satisfaction
  • Drive resolution of complex production issues, including escalation, system testing, strategy sessions, and distribution of knowledge throughout the company
  • Communicate customer technology goals to influence product roadmaps to meet business needs
  • Communicate technical issues to non-technical customers in a timely and accurate way, via phone, email, or chat
  • Performs other job-related duties as assigned


Required Qualifications

  • High School Grad / GED
  • Bachelor's or Equivalent Experience
  • Experience: 8+ years


Preferred Qualifications

  • Bachelor's - Information Systems
  • Master's Degree


NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt
Employee Type: Full Time
Job Category: Engineering
Organization: Palms Management Services, LLC
Relocation Provided: No

About NextEra Energy

A growth-oriented limited partnership formed by NextEra Energy, Inc., NextEra Energy Partners, LP (NYSE: NEP) acquires, manages, and owns contracted clean energy projects with stable, long-term cash flows. They own interests in wind and solar projects in North America, as well as natural gas infrastructure assets in Texas. Renewable energy projects are fully contracted, use technology, and are located in regions that are favorable for generating energy from the wind and sun. The seven natural gas pipelines in the portfolio are all strategically located, serving power producers and municipalities in South Texas, processing plants and producers in the Eagle Ford Shale, and commercial and industrial customers in the Houston area. The NET Mexico Pipeline, the largest pipeline in the portfolio, provides a critical source of natural gas transportation for low-cost, U.S.-sourced shale gas to Mexico.

NextEra Energy Careers

Join the dynamic team at NextEra Energy, the world’s leading generator of renewable energy from the wind and sun, and a leader in battery storage. At NextEra Energy, we are committed to providing top-tier job opportunities that foster professional growth and innovation in the energy sector.

Work You’ll Do

Embark on a fulfilling career with NextEra Energy, where we offer a variety of job opportunities across multiple disciplines. Whether you're interested in engineering, business development, or environmental stewardship, you will find a position that aligns with your skills and passions. Our team is at the forefront of transforming the energy industry, making it cleaner and more sustainable.

Innovate and Lead

At NextEra Energy, innovation and leadership go hand in hand. Join our team and collaborate with some of the brightest minds in the industry. Our leadership is committed to fostering a culture of innovation that encourages new ideas and solutions. As part of our team, you will have the opportunity to lead projects that make a real impact on our future.

Grow Your Career

NextEra Energy is not just a company; it's a place where you can grow your career. With our extensive range of professional development and diversity training programs, you will have the tools and resources to thrive. Our commitment to your growth is reflected in our robust benefits package, designed to support you both professionally and personally.

Internship Opportunities

Kickstart your career with a NextEra Energy internship. Our internships provide invaluable workplace experience and a chance to see if a career in the energy sector is right for you. You’ll work alongside experienced professionals, gaining the skills and insights that will benefit you as you move forward in your career journey.

Be Part of Our Team

NextEra Energy is looking for passionate, curious, and innovative team players. Explore job opportunities and join a company that values diversity, leadership, and professional growth. Our team members are our greatest asset, and we strive to maintain a culture that celebrates diversity, equity, and inclusion.

Stay Connected

Keep up to date with the latest at NextEra Energy: - **Explore Careers**: Search open positions that match your skills and interests. We are always on the lookout for talented individuals who are eager to contribute to our mission and vision. - **Networking and Professional Development**: Engage with us through various networking events, professional groups, and social platforms. Connect with other professionals who share your passion for renewable energy and environmental sustainability.

Apply Now

Ready to make a difference? Submit your resume, complete your application, prepare for your interview, and join NextEra Energy. Discover the exciting and rewarding career opportunities that await at one of the most respected companies in the energy sector.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Stay informed about new employment opportunities and industry trends with NextEra Energy. At NextEra Energy, we empower our employees to drive change and push the boundaries of what is possible in the energy industry. Join us and transform the way the world generates and uses energy.
Learn more about NextEra Energy
Size
15,000 employees
Market Cap
$6.1 billion
Industry
Net Income
-$51 million
Founded
2014
5 Year Trend
+4.9%
Revenue
$917 million
NASDAQ

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