Manager, Process Improvement

Walmart, Inc.

$80K — $155K *
US-AnywhereRemote in Bentonville, AR
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in a relevant area or 4 years' experience in a related area.
  • Strong partnership skills for collaboration across cross-functional teams.
  • Ability to create clear documentation and communication materials.
  • Strong critical thinking skills to identify gaps and recommend improvements.
  • Comfortable working in developing or evolving environments.

Responsibilities

  • Support implementation and continuous improvement of career pathways across Upstream Facility Services.
  • Define and document success criteria for each career level, including skills and performance expectations.
  • Clarify role architecture and guide career movement strategies.
  • Develop career pathway tools like maps and progression guides.
  • Document governance processes for career development programs.

Benefits

  • Medical, vision and dental coverage.
  • 401(k) plan and stock purchase options.
  • Paid time off policies including sick leave, parental leave, and family care leave.
  • Short-term and long-term disability benefits.
  • Education assistance program that fully covers tuition and related costs for associates.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The Manager, Career Pathways is responsible for translating career pathway strategy into clear, practical, and field-ready tools that support career growth across Upstream Facility Services. This role ensures that career progression is clearly defined, consistently documented, aligned to learning programs, and easy to understand and apply.

The Manager, Career Pathways helps define role-level expectations, maintain pathway resources, and ensures that career growth tools remain relevant, practical, and aligned with evolving business priorities

Key responsibilities include managing pathway documentation, supporting processes, coordinating stakeholder input, identifying improvement opportunities, and continuously refining pathway resources to strengthen career clarity, technician development, and leader effectiveness.
About the team:

The Teach team supports Career Pathways for Upstream Facility Services by enabling technicians to develop essential knowledge, skills, and confidence for career growth. The team designs clear learning paths, connects members to practical training, and ensures consistent standards across facilities. Through targeted training, resources, and hands-on development, the team enhances performance and operational readiness. This approach prepares technicians for future roles, fostering a capable and career-focused workforce that aligns with business goals and supports long-term success.
What you'll do:
  • Support the implementation and continuous improvement of career pathways across Upstream Facility Services, including internal, external, and role-level pathways.
  • Help define and document success at each career level, including skills, behaviors, experience, performance expectations, and readiness indicators.
  • Support role architecture and career movement design by helping clarify how roles connect and how associates can move vertically, laterally, diagonally, or across trades.
  • Assist with developing career pathway tools and resources, such as pathway maps, growth visuals, and progression guides for associates and leaders.
  • Support standardized program governance by helping document program purpose, learner audience, pathway alignment, learning outcomes, knowledge checks, and skill validation expectations.

What you'll bring:
  • Ability to organize workstreams, manage details, document standards, and move work forward across multiple stakeholders.
  • Strong partnership skills with the ability to work across cross functional teams and key stakeholders.
  • Understanding of how skills, behaviors, performance standards, learning, and career progression connect.
  • Ability to create clear documentation, templates, presentations, leader resources, and field-facing communication materials.
  • Strong critical thinking skills with the ability to identify gaps, clarify requirements, and recommend practical improvements.
  • Comfort working in a developing or evolving space where processes, tools, and standards may need to be built from the ground up.
  • Strong attention to detail, follow-through, and ownership of execution.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in consulting, project management, business strategy, or relevant area OR 4 years' experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification
Primary Location...

814 Respect Dr, Bentonville, AR 72716, United States of America

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