Island Health

Manager, Primary Care

Island Health$71K — $91K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Business Administration or Health Care discipline required.
  • Minimum of seven (7) years leadership/management experience in healthcare.
  • Experience working with Indigenous populations and adapting to cultural sensitivities.
  • Proficient in integrating administrative, professional, and operational program aspects.
  • Strong skills in strategic and operational planning.
  • Ability to inspire and build commitment among teams.
  • Experience managing programs across multiple healthcare sites.

Responsibilities

  • Oversee the operational implementation of the BC Ministry of Health's Primary Care Network Initiative.
  • Supervise a diverse clinical team, including nurses at Level 4 or 5 classifications.
  • Work collaboratively with community partners such as Indigenous organizations and healthcare providers.
  • Create and promote quality improvement practices within the clinical team.
  • Lead strategic planning and execution of primary care services for the designated area.
  • Support multi-disciplinary teams in delivering culturally safe and accessible care.
  • Motivate and develop staff in both structured and unstructured settings.

Benefits

  • Work in a collaborative, multi-disciplinary team environment.
  • Opportunity to directly influence community health outcomes.
  • Support for continuous professional development and improvement initiatives.
  • Engagement with local Indigenous communities and stakeholders.
Full Job Description
Close Date

Location

Campbell River Dogwood Street (CRDS) - Campbell River, BC V9W 2X9 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

08:30/16:30

Days Off

Weekend/Stats

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$68.61 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75.00

Planned Start Date

Jun. 1 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Clinical Service Delivery, the Manager, Primary Care is responsible for operationalizing the British Columbia (BC) Ministry of Health's Primary Care Network (PCN) Initiative and overseeing primary care services for the designated service area. This includes supporting the implementation of the local PCN in accordance with the strategic direction of the Primary Care Network towards the achievement of the attributes of the PCN.

The PCN is a network of local primary care services working in partnership with Island Health, the Division of Family Practice, First Nations Health Authority, local First Nation(s), Metis, other Indigenous organizations and other community providers to meet the primary care needs of their population.

The vision for the integrated system of care is to create high quality, accessible, culturally safe primary care for everyone. PCNs are foundational to achieving this vision.

QUALIFICATIONS:
Education, Training And Experience

Master's Degree in Business Administration or Health Care discipline, plus a minimum of seven (7) years recent leadership/management experience in a health care setting or an equivalent combination of education, training and experience.

Skills And Abilities
  • Ability to integrate administrative, professional and operational aspects of the program in an effective and efficient manner.
  • Ability to develop an environment where quality improvement principles are embraced and used on a continuous basis.
  • Ability to work respectfully, knowledgeably and effectively with Indigenous people, adapting to cultural uniqueness in order to create a sense of safety for all.
  • Capacity to learn from other leaders and elders, modelling the vision and encouraging others to commit to and champion the vision - inspires others into new ways of working together to provide excellent primary care.
  • Ability to lead and manage, to motivate, delegate and operate in both structured and unstructured situations.
  • Strong planning skills, strategic and operational.
  • Ability to work with delegates to provide program services at multiple sites in a regional setting.

LEADS in a Caring Environment Framework: https://cchl-ccls.ca/pld-leads/the-leads-framework/

Link to Full Job Description

https://jd.viha.ca/JD5531.pdf

Additional information for applicants

This position involves supporting interdisciplinary care team members across multiple primary care sites and programs in the community.

Additional Clauses

Requisition CA

Non Contract

Affiliation/Union

Non-Contract Management

About Island Health

Island Health Careers

There has never been a better time to explore the job opportunities at Island Health, a leader in health care innovation and community wellness. Island Health stands out as a beacon of growth and professional development in the healthcare sector.

Work You’ll Do

Join Island Health’s dedicated team to assist in transforming healthcare delivery through cutting-edge innovation and exceptional leadership. Island Health offers a variety of positions that cater to the mastery of clinical practices and improvement of patient outcomes. Engage in a workplace where diversity training and leadership are at the core of daily operations, ensuring a culture that promotes inclusivity and respect across all levels of employment.

Island Health Job Opportunities

Island Health is building a robust employment system that supports both seasoned professionals and those at the beginning of their careers. Internship programs and entry-level positions provide a stepping stone for individuals aiming to excel in the healthcare industry.

Innovate and Lead

Island Health encourages its team to lead projects that harness innovative solutions to enhance patient care. This approach not only furthers personal career growth but also solidifies Island Health’s position at the forefront of healthcare innovation.

Be Part of a Great Team

Working at Island Health means being part of a team that values skills development and collaborative success. The company’s commitment to professional growth is evident through comprehensive benefits, continuous professional development, and opportunities for networking within the healthcare community.

Future-Proof Your Career

Island Health offers a pathway to a future-proof career through extensive training programs, certifications, and leadership development opportunities. The potential for advancement is vast, with support at each step to ensure every team member can achieve their career aspirations.

Explore Island Health’s Employment Culture

Island Health is recognized for its dynamic team environment and commitment to employee welfare. Prospective employees can look forward to joining a company that champions innovation and operational excellence.

The Island Health Hiring Process

Island Health’s hiring process is designed to be transparent and engaging, ensuring that all candidates are able to showcase their skills effectively. From the initial resume submission to the final interview, each step is an opportunity to demonstrate potential and fit within the Island Health culture.

Stay Connected with Island Health Careers

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10,001 employees
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