Description

Your Opportunity:

The Academic Teaching Centre Clinic Manager plays a pivotal leadership role in shaping the future of family medicine while ensuring the delivery of exceptional patient care. Reporting to the Family Medicine Department Manager, you will lead the day-to-day operations of a dynamic academic family medicine teaching centre, supporting a multidisciplinary team of healthcare professionals and administrative staff in a collaborative, patient-centred environment. This is an opportunity to influence both healthcare delivery and medical education by working closely with staff, physicians, learners, Primary Care Networks, and community partners. You will drive operational excellence, lead quality improvement initiatives, and foster a culture of innovation, learning, and continuous improvement. Your leadership will help create meaningful experiences for students, residents, staff, and physicians while advancing safe, accessible, and high-quality care for the communities we serve. The successful candidate will bring a passion for people leadership, a strong understanding of healthcare operations, and the ability to build trusted relationships across diverse stakeholder groups. You will have the opportunity to lead change, contribute to strategic planning, support accreditation and quality initiatives, and help advance the strategic priorities of patient care, medical education, scholarship, innovation, and community impact. If you are an experienced healthcare leader who values collaboration and is inspired by the opportunity to support the next generation of healthcare professionals, we invite you to join our team and make a lasting difference in primary care and medical education.

Description:

The Academic Teaching Centre Clinic Manager is responsible for the overall operational and administrative leadership of a Family Medicine Teaching Clinic, ensuring the delivery of high-quality patient care while supporting excellence in medical education. Leading a multidisciplinary team of clinical, allied health, administrative, and support staff, the Manager oversees clinic operations, workforce planning, performance management, quality improvement, and resource stewardship. Working collaboratively with physicians, learners, Primary Care Networks, academic partners, and community stakeholders, the Manager fosters an environment that promotes patient-centred care, innovation, scholarship, and continuous learning. The role is accountable for developing and implementing operational processes, supporting educational experiences for residents and students, leading service improvement initiatives, and advancing strategic priorities related to patient care, medical education, health equity, Indigenous health, and community impact. The Manager provides leadership in quality and safety, accreditation readiness, risk management, and change initiatives while contributing to strategic and operational planning. This position requires a skilled healthcare leader with experience managing multidisciplinary teams, building collaborative relationships, and driving operational excellence in a dynamic healthcare environment.

Qualifications

• Classification: Manager
• Union: Exempt
• Unit and Program: South Health Campus Family Medicine Teaching Centre
• Primary Location: South Health Campus
• Location Details: As Per Location
• Temporary Employee Class: Temp F/T Benefits
• FTE: 1.00
• Posting End Date: 29-SEP-2026
• Date Available: 19-OCT-2026
• Temporary End Date: 15-OCT-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Hourly Salary: $41.16
• Maximum Hourly Salary: $70.58
• Vehicle Requirement: Not Applicable

Required Qualifications:

5 years of progressive leadership experience in healthcare operations, ambulatory care, primary care, or academic healthcare environments. Experience leading multidisciplinary teams. Experience with budgeting, workforce planning, performance management, and operational planning. Knowledge of quality improvement, patient safety, accreditation, occupational health and safety, and risk management principles. Strong communication, relationship management, conflict resolution, and change management skills. Demonstrated ability to lead programs, projects, and operational initiatives.

Additional Required Qualifications:

As required.

Preferred Qualifications:

Experience in Family Medicine teaching clinics or academic healthcare environments. Experience supporting resident and medical learner education. Experience with Primary Care Networks and interdisciplinary models of care. Lean, quality improvement, or project management training.