Job Description

Reporting to the Practice Administrator, the Practice Manager is responsible for the daily operations of the practice with an emphasis on managing staff, responding to physician, patient and staff concerns, and budget management. Additionally, this position focuses on customer service and continuous improvement of operations. Works effectively with patients to resolve customer service issues, and with Revenue Cycle to ensure maximization of collections. Develops and implements common priorities and goals related to providing optimal customer service, maximizing operational efficiency, and assuring financial viability and rendering high quality health care services. The Practice Manager must demonstrate, through leadership example, visible organizational support and a positive attitude to create a positive work environment,

Qualifications

Education: Bachelor's degree or equivalent combination of education/related experience.

Knowledge: Strong computer skills, working knowledge of EMR, medical terminology and insurance. Knowledge of HR processes including hiring, discipline and performance evaluation. Understanding of patient satisfaction reporting systems. Aptitude for financial and budgeting systems.

Skills: Possesses a professional manner and has strong communication and interpersonal skills necessary to handle sensitive and confidential situations with poise, tact and diplomacy. Ability to interact with diverse groups of people both within and outside the corporation. Demonstrated written and verbal communication skills. Effective organizational and time management skills necessary to manage and prioritize multiple tasks and projects.

Required Licensure, Certification, Etc.: If a Practice Manager also has clinical nurse responsibilities, the following education, training, licensing and certification requirements apply:

1. R.N. training and a degree from an approved school of nursing. 2. Current New Jersey State Licensure is required. 3. Current CPR certification or ability to successfully complete CPR certification. 4. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the ages of the patients served in the department.

Work Experience:

Practice Manager I: Two years of healthcare experience preferred.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

About the Team

Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.