What You'll DoLead and Grow the Team- Manage direct reports and coordinate dotted-line loaned resources to deliver on platform commitments
- Develop the team's technical and collaborative capabilities through coaching, feedback, and intentional growth planning
- Establish individualized development plans for each direct report and hold them accountable for progressing through those plans while contributing at level-appropriate activities
- Foster psychological safety and a culture of continuous improvement where the team learns from production, adapts quickly, and shares expertise across the department & division
- Build team norms around resilience, accountability, and "you build it, you run it" ownership
Drive Platform Maturity- Lead the evolution of the platform from single-subdivision usage to enterprise-scale product serving multiple business lines
- Establish and maintain regular contact with each IT subdivision to understand needs, communicate trade-offs, and align on priorities
- Balance incoming feature requests against platform reliability, resiliency, observability, and technical debt
- Lead complex, multi-team initiatives that require coordination across federated subgraph providers and platform consumers
Deliver Results Through Delegation- Translate strategic goals into actionable team deliverables, delegating work effectively to leverage the team's strengths
- Lead team's work to successful completion, navigating ambiguity and shifting priorities with a Product Owner mindset
- Remove obstacles and build cross-functional relationships that unblock the team and keep commitments on track
- Ensure the team has end-to-end knowledge of the platform and can operate independently when needed
Partner on Strategy and Roadmap- Collaborate with the Senior Manager and Senior Architect to shape quarterly roadmaps and long-term platform strategy
- Provide ground-truth feedback from team operations and client interactions to inform prioritization decisions
- Advocate for platform investments (observability, resiliency, automation) that enable sustainable growth
- Contribute to subdivision and divisional goal-setting with a clear understanding of how the platform enables business outcomes
Build Trust Across the Organization- Establish credibility as a subject matter expert on the platform's capabilities, limitations, and roadmap
- Communicate risks, trade-offs, and timelines transparently to clients and stakeholders
- Foster collaboration across IT subdivisions, helping clients understand how to succeed within a federated architecture
- Model the interpersonal skills and inclusive mindset that make cross-functional work productive
Qualifications and Skills- Minimum 8 years of relevant work experience in platform engineering or a related field.
- Bachelor's degree (B.E./B.Tech) in Computer Science or IT, or Bachelor's in Computer Applications (BCA), or Master's in Computer Applications (MCA).
- Strong knowledge of platform architecture, infrastructure management, and software development.
- Expertise in developing, testing, debugging, and implementing scalable software platforms.
- Experience with technical documentation, database technologies, and software programming languages.
- Ability to lead technical teams, drive continuous improvement, and implement strategic platform initiatives.
- Strong problem-solving skills and experience working with cross-functional teams and stakeholders.
Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.
How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
