Manager, Platform Engineer - Enterprise Product & Experience
We are seeking a highly motivated Platform Engineer who is passionate about technology, energized by solving complex problems and eager to join a dynamic team. This Platform Engineer serves as the primary technical contact for external developers, and you will focus on executing and supporting live third-party integrations. This role will lead strategic consultations, support complex integrations while advancing our mandate to expand our servicing and platform experience in a well-managed way.
Join our team and the exciting transition to a highly scalable, system-driven organization. We are a high-energy, fast-paced team, and you will have an opportunity to shape our team’s future.
Responsibilities
Act as the primary technical interface to lead consultation and support on complex integrations leveraging Capital One APIs, File Transfers, Gateways, and integration services
Actively support the full integration lifecycle to improve the partner experience based on user feedback
Reduce integration friction and cycle times while safeguarding high-risk data flows in production environments.
Lead strategic projects advancing strategic mandates to expand services internationally and to new assets
Evolve and enhance our team operations
RequirementsBe able to handle ambiguity, dive deep and conduct detailed analysis to identify root causes and partner with internal and external teams to find resolution
Perform with minimal direction and be comfortable working independently in a fast-paced environment
Bridge the gap between technical teams by converting intricate partner error logs into clear solutions for internal teams, while simplifying internal Capital One standards into clear, manageable tasks for our external users
Interact effectively with senior leaders as well as engineers
Maintain excellent presentation skills, written and verbal communications
Participates in on-call duties, based on a rotational schedule, to manage incident related support by coordinating with internal partners to unblock issues
Basic QualificationsBachelor’s Degree in Information Systems, Computer Science, Engineering, or military experience.
At least 4 years of work experience in client-facing professional services
At least 4 years of experience in system integration technologies, standards & tools. For Example (RESTful APIs, Authentication methods, JSON, Postman, File Transfer protocols and Filezilla)
Preferred QualificationsMaster’s Degree in Information Systems, Computer Science, or Engineering.
Experience working with standard web technologies such as HTML, JavaScript, and mobile development is preferred
Knowledge of financial and payments industries, and emerging technology trends.
Exposure to Agile methodology
Strong understanding of data management technologies and processes
Exceptional communication and influencing skills
Excellent problem solving and collaboration skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Lead Platform EngineerNew York, NY: $179,700 - $205,100 for Lead Platform Engineer
Richmond, VA: $149,800 - $171,000 for Lead Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
