PRIMARY PURPOSE: The Physical Therapy Program Manager is responsible for the management of the clinical physical therapy team through coaching and mentoring physical therapists in the process of physical therapy case management and overall clinical and claims support. The Physical Therapy Program Manager counsels treating physical therapists and prescribing providers on best practices, assists in developing more effective treatment options, and supports efforts that lead to better outcomes.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic leaders who thrive in a collaborative environment, who are driven to deliver great work.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES- Manages the physical therapist team to ensure cohesive and effective delivery of clinical recommendations while also integrating new clinical insights and literature within the team practice.
- Analyzes clinical referrals for overutilization, underdosing, and overall lack of clinical improvement. Utilizes insights to develop clinically supported treatment recommendations to the treating physical therapist (and physicians as required) to ensure patient recovery and/or discharge.
- Communicates effectively with claims and clinical teams to ensure collaborative efforts and therefore better claim outcomes.
- Manages the distribution of workload among team members to ensure a balanced and efficient workflow.
- Responsible for team documentation and ensures accurate and comprehensive documentation of clinical recommendations and claims management.
- Stays up to date on all systems, reporting, and documentation to ensure the program remains current and strategic.
- Fosters a collaborative and learning environment.
- Supports team members in development of goals and keeps the members accountable in meeting quality metrics and billing expectations.
- Assesses the performance of team members while providing guidance and support when needed.
SUPERVISORY RESPONSIBILITIES- Provides support, guidance, leadership and motivation to promote maximum performance.
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
QUALIFICATIONSEducation & LicensingDoctor of Physical Therapy degree from an accredited Physical Therapy program and current professional licensure as a Physical Therapist required.
ExperienceEight (8) years of related experience to include at least one (1) year of experience in supporting and servicing workers' compensation claims, including overall claims management and coordination with relevant stakeholders or equivalent combination of education and experience required.
TAKING CARE OF YOU - Offering flexibility and autonomy.
- Supporting meaningful work that promotes critical thinking and problem solving.
- Providing on-going learning and professional growth opportunities.
- Promoting a strong team environment and a culture of support.
- Recognizing your successes and celebrating your achievements.
- We offer diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.
Work environment: When applicable and appropriate, consideration will be given to reasonable accommodation.
Physical: Computer keyboarding, travel as required
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
