University of Miami

Manager - Pharmacy Clinical Outcomes

University of Miami • $90K — $120K *
Miami, FL 33186In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Pharm D required; advanced degree preferred.
  • 340B certification required or to be completed within 30 days of hire.
  • Minimum of 5 years of pharmacy practice experience in a health system setting.
  • Strong understanding of health system pharmacy.
  • Experience with clinical informatics and decision support tools.

Responsibilities

  • Lead the pharmacy clinical program and systems initiatives by gathering requirements from stakeholders.
  • Develop and maintain comprehensive business requirements documents (BRDs) and project documentation.
  • Serve as the liaison between Pharmacy and IT, ensuring accurate translation of requirements into system design.
  • Implement and optimize clinical decision support tools, balancing effectiveness and alert fatigue.
  • Define high-value patient cohorts in collaboration with analytics teams for targeted interventions.
  • Support pharmacy registry development and population health reporting initiatives.
  • Coordinate cross-functional efforts to align strategic objectives with execution.

Benefits

  • Comprehensive benefits package including medical and dental coverage.
  • Tuition remission for employees and their dependents.
  • Collaboration-focused work environment with cross-departmental teamwork.
  • Opportunities for continuous professional development within the health system.
Full Job Description
Current Employees:

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CORE JOB FUNCTIONS
  • Lead end-to-end pharmacy clinical program and systems initiatives by gathering requirements from clinical, operational, and financial stakeholders and translating strategic priorities into actionable implementation plans.
  • Develop and maintain comprehensive business requirements documents (BRDs), workflows, functional specifications, and project documentation to support pharmacy clinical, operational, and financial initiatives.
  • Serve as the primary liaison between Pharmacy and IT, including Epic, to ensure accurate translation of requirements into system design, build, testing, user acceptance, validation, and go-live readiness.
  • Lead the design, implementation, and optimization of clinical decision support tools, including Epic BPAs, by defining trigger logic, workflow integration, thresholds, and inclusion/exclusion criteria while balancing clinical effectiveness and alert fatigue mitigation.
  • Define and operationalize high-value patient cohorts, including specialty populations, high-risk patients, and adherence gaps, by partnering with analytics teams to develop cohort logic across EHR, claims, and pharmacy platforms.
  • Support pharmacy registry development, population health reporting, and targeted interventions that improve clinical outcomes, medication adherence, revenue optimization, and value-based care performance.
  • Lead implementation of pharmacy clinical programs, service line expansions, and workflow enhancements across specialty pharmacy, ambulatory services, transitions of care, and other pharmacy initiatives.
  • Coordinate cross-functional efforts across Pharmacy, IT, Nursing, Finance, Quality, and executive leadership to ensure alignment between strategic objectives and frontline execution.
  • Facilitate governance structures, working sessions, and executive reporting processes; proactively identify and escalate risks, trade-offs, and key decisions to support successful implementation.
  • Define, monitor, and report key clinical, operational, and financial performance indicators through dashboards and executive reporting to support data-driven decision-making and continuous improvement.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.


This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:
  • Pharm D required

Certification and Licensing:
  • 340B certification required or completion within first 30 days of hire

Experience:
  • Minimum of 5 years of relevant experience

DEPARTMENT ADDENDUM

Department Specific Functions

Clinical Informatics & Decision Support
  • Lead the intake, prioritization, and execution of pharmacy-related informatics initiatives
  • Translate clinical and operational needs into Epic build requirements, including BPAs, order sets, and workflow enhancements
  • Partner with IT/Epic teams to support design, build, testing (UAT), and optimization of clinical decision support tools

Business Requirements & Workflow Design
  • Develop and maintain Business Requirements Documents (BRDs), workflow diagrams, and use cases for pharmacy initiatives
  • Facilitate structured requirements gathering sessions with clinical, operational, and administrative stakeholders
  • Ensure alignment between clinical intent, operational workflows, and system capabilities
  • Support documentation standardization across all pharmacy projects

Patient Cohort Development & Population Health
  • Define, validate, and maintain targeted patient cohorts for clinical programs (e.g., specialty pharmacy, high-cost therapies, adherence risk)
  • Collaborate with analytics teams to build cohort logic using EHR, claims, and pharmacy data sources
  • Enable deployment of targeted interventions tied to quality metrics, outcomes improvement, and reimbursement models
  • Support development of registries and population health reporting tools

Pharmacy Clinical Program Enablement
  • Support implementation and scaling of pharmacy-led clinical programs, including:
  • Specialty pharmacy services
  • Ambulatory clinical pharmacy programs
  • Transitions of care initiatives
  • Medication safety and adherence programs
  • Align program design with system strategy, regulatory requirements, and financial performance goals
  • Ensure integration of programs into clinical workflows and supporting systems

Project Intake, Governance & Prioritization
  • Support project intake processes including request evaluation, impact assessment, and prioritization
  • Participate in governance structures (e.g., steering committees, informatics review boards)
  • Ensure projects are aligned with AVP strategic priorities and resource capacity
  • Track project pipeline and dependencies across initiatives

Data, Analytics & Performance Measurement
  • Define and track key performance indicators (KPIs) across clinical, operational, and financial domains
  • Partner with Business Intelligence teams to develop dashboards and reporting solutions
  • Ensure traceability from project requirements to measurable outcomes
  • Support data validation and integrity across pharmacy initiatives

Process Improvement & Standardization
  • Identify opportunities to improve pharmacy workflows, system utilization, and operational efficiency
  • Standardize processes across inpatient, ambulatory, and specialty pharmacy settings
  • Apply Lean, Agile, or other structured methodologies to drive continuous improvement
  • Ensure sustainability of improvements through monitoring and optimization

Cross-Functional Collaboration
  • Coordinate across Pharmacy, IT, Nursing, Finance, Quality, and Operations
  • Serve as a liaison to ensure alignment between clinical stakeholders and technical teams
  • Facilitate communication, issue resolution, and decision-making across project teams
  • Support enterprise initiatives requiring pharmacy integration


Department Specific Qualifications

Education:
  • Pharm D required
  • Advanced degree preferred

Certification and Licensing:
  • 340B certification required or completion within first 30 days of hire

Experience:
  • Minimum of 5 years of pharmacy practice experience in a health system setting
  • Strong understanding of health system pharmacy


The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:
Full time

Employee Type:
Staff

About University of Miami

The University of Miami is a private research university in Coral Gables, Florida. The university offers 132 undergraduate, 148 master's, and 67 doctoral degree programs, of which 63 are research/scholarship and four professional areas of study. The university's research expenditures in the 2018–2019 fiscal year were $358.9 million, the highest of any university in Florida and 45th in the nation. The university comprises 11 schools and colleges, including the Leonard M. Miller School of Medicine in Miami's Health District, a law school on the main campus, and the Rosenstiel School of Marine and Atmospheric Science focused on the study of oceanography and atmospheric sciences on Virginia Key, with research facilities at the Richmond Facility in southern Miami-Dade County.
Learn more about University of Miami
Size
17,000 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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