Job Summary and QualificationsThe Pharmacy Operations Clinical Manager provides managerial support to the Director of Pharmacy and other Pharmacy Department Leadership through day to day departmental leadership and coordination of pharmacy workflow. The Operations Manager will coordinate and supervise the daily activities of Pharmacy staff delegating assignments as necessary in accordance with established policies and procedures and to maintain department productivity. This position is responsible for helping to create a patient and customer focused department in support of the delivery of exceptional patient care. The Operations Manager will also be responsible for attracting and developing a team of highly capable, committed supervisors and staff through recruiting and interviewing candidates that have a passion for patient and customer centered care.
What You Will Do In This Role:
• Manages and supervises Pharmacy operations including responsibility for formulating and implementing institutional policy and practice at the department level, and overseeing day to day operations and workflow of the pharmacy department.
• Assists in the planning, development, organization, operation, and evaluation of pharmacy services; assesses and changes pharmacy operations in coordination with the pharmacy management team.
• Assists in maintaining appropriate information systems to optimize pharmacy workflow.
• Assures pharmacy staff development, new employee orientation, and ongoing training in the pharmacy in coordination with other pharmacy managers.
• Helps assure that policies and procedures are updated and followed in coordination with the pharmacy management team.
• Assures compliance with pharmacy laws and provides staff guidance when appropriate in regards to regulatory agencies including The Joint Commission standards, National Patient Safety Goals, and USP 797, and participates in quality assurance activities to evaluate and maintain safe medication practices.
• Assists with budget preparation and ongoing cost containment initiatives for medication use and operations; provides other management reports as required.
• Assures compliance with departmental productivity targets and assists with staffing proposals.
• Directs the preparation of written or oral reports at shift change to communicate incomplete assignments and potential patient safety concerns to ensure continuity of medication therapy and assure that patient charges and credits are processed in a timely fashion.
• Coordinates with the Information Systems Pharmacist on operational activities related to informatics, order entry systems and automated dispensing cabinets.
What Qualifications You Will Need:
• B.S. or PharmD. Degree from an accredited college of Pharmacy - Required.
• 4 years' experience as a hospital pharmacist - Required.
• Applicable State Pharmacy License - Required.
• Consultant License (if applicable per state) - Required.
• ASHP accredited residency or advanced degree (MBA, MHA, MS) - Preferred.
Benefits HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.HCA Houston Healthcare Medical Center is a
445+ bed acute care hospital located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited
Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and an accredited
Chest Pain Center with Primary PCI. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
