As the Manager, People Operations - Human Resources Business Partner (HRBP), You Will...

Reporting to the Senior Director of People Operations, this role will primarily assist the Company's operational leadership with the routine functions of Human Resources (HR) including recruiting, employee relations, and providing guidance regarding company policies and practices. Additionally, the position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

This role is full-time and on-site. On-site presence and support is required during regular business hours on non-event days. Days, nights and/or weekends are required on event days.

More Specific Responsibilities Include, But Are Not Limited To...

Hands-On Employee & Management Support

• Provide hands-on, practical guidance to frontline managers in managing employee performance, from coaching and feedback to formal performance improvement plans.
• Coach and support leaders through the entire corrective action process, ensuring actions are fair, consistent, and thoroughly documented.
• Act as a neutral and trusted advisor, mediating employee conflicts and concerns to foster a positive and respectful work environment.
• Conduct timely and objective investigations into employee relations issues, partnering with Legal as necessary to ensure compliance and mitigate risk.

Strategic & Operational Partnership

• Serve as a trusted, visible, and accessible partner to Operations leaders, embedding yourself within the teams to understand their unique challenges, workflows, and staffing needs, especially during major events.
• Provide coaching and consultation to leaders on all aspects of the employee lifecycle, including people management, workforce planning, and organizational effectiveness.

Culture & Engagement

• Champion and cultivate a high-performance, guest-focused culture across all Operations departments.
• Analyze engagement survey data and partner with leaders to develop and implement targeted action plans that address feedback from our frontline teams.

Data & Analytics

• Leverage HR data and metrics (e.g., turnover, absenteeism, performance trends) to identify and diagnose issues within the Operations teams.
• Provide actionable insights to business leaders to drive accountability, influence people-related decisions, and achieve measurable outcomes.

Talent & Performance

• Support performance management cycles, ensuring clarity, consistency, and alignment with organizational expectations.
• Partner with managers on talent reviews, succession planning, and identifying high-potential employees for promotions and career development initiatives.
• In partnership with the Compensation team, provide input on compensation, salary planning, and market benchmarking for operational roles.

You're a Great Fit for Our Team If You Have...

• Eight or more years of Human Resources experience. Strong Employee Relations experience preferred.
• HR certification (SHRM and/or HRCI) preferred.
• Proven, hands-on experience as an HR partner for a large non-exempt (hourly) employee population, ideally in a fast-paced hospitality, events, or entertainment setting. You understand the unique challenges and opportunities that come with supporting a frontline workforce.
• A "roll up your sleeves" mentality and a collaborative spirit. You're a true team player who is energized by being visible on the floor, pitching in wherever needed, and providing direct support to managers and employees.
• A deep understanding of HR compliance and California labor law. This is paired with a meticulous attention to detail that ensures our processes are fair, consistent, and documented correctly.
• Exceptional interpersonal and conflict resolution skills. You can build trust with everyone from frontline staff to senior leaders and are able to navigate tough conversations with empathy, and professionalism.
• The ability to act with absolute integrity and confidentiality. You are a trusted advisor who handles sensitive situations and employee information with the utmost discretion.
• Strong analytical and problem-solving skills, with a knack for prioritizing tasks effectively in a dynamic, event-driven environment.
• Proficiency with HRIS systems and Google Suite and/or Microsoft Office Suite.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Physical Requirements:

LIFTING .............................................Lift up to 40 pounds

CLIMBING/BALANCE .......................Prolonged Steps or stair climbing, balancing

STOOPING/BENDING OVER............Occasional is unavoidable

STANDING/SITTING.........................Prolonged standing/sitting throughout the day

REACHING ......................................Occasional overhead as well as horizontal

SPEAKING........................................Proficiency in English

Essential Environmental Conditions:

INSIDE/OUTSIDE ...........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind.

COLD/HEAT ....................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind

WET/DRY .........................................Not unusual moist/dry environment

NOISE/VIBRATIONS .......................High noise level and vibration high

HAZARDS........................................Non-hazardous environment

FUMES/DUST/ODORS...................Normally controlled environment

Salary Range: 90k - 120k annually

Location: Inglewood, CA (On-site)

In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate's education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

Pay Range: $90,000 - $120,000 per year