About the Role
As a Business Partner within the U.S. People & Culture (P&C) team, you will support the delivery of PMI's people agenda in service of our smoke-free future. In this role, you will be closely connected to the U.S. Sales organization, partnering with sales leaders and people managers to support field execution, strengthen commercial capability, and address talent and organizational needs tied to evolving business priorities. You will help implement P&C initiatives, contribute to workforce and talent planning, support employee engagement and development, and coach managers through people-related topics and change. Working closely with the Sr Manager, People & Culture U.S. for Commercial Sales Function, you will bring a hands-on, practical, and collaborative approach to supporting leaders and employees in a dynamic, fast-evolving commercial environment.
Your 'day-to-day'
Organizational Strategy & Workforce Planning
- Support execution of U.S. People & Culture initiatives aligned with global and local priorities
- Partner with sales and functional managers to support organizational effectiveness, capability planning, coverage model needs, and identification of talent gaps
- Contribute to workforce planning and succession planning activities by preparing insights, supporting follow-up actions, and helping ensure the Sales organization has visibility to talent and capability needs
Leadership Coaching & Culture Enablement
- Serve as a day-to-day People & Culture partner to sales leaders, people managers, and employees
- Coach managers on engagement, culture, team effectiveness, and people leadership fundamentals
- Support change management activities and team effectiveness efforts that help sales teams adapt to new ways of working, evolving market priorities, and commercial transformation
Employee Engagement & Development
- Coordinate and support local engagement initiatives and employee feedback mechanisms that reflect the needs of both headquarters and field-based sales teams
- Support learning and development using global People & Culture tools
Talent Management & Performance
- Support sales leaders through performance cycles, calibration preparation, feedback processes, and talent discussions that reinforce a high-performance commercial culture
- Support internal mobility, promotions, and talent pipeline processes in partnership with the Sr Manager and relevant COEs
- Advise employees and managers on career development and growth opportunities
Employee Relations & Compliance
- Provide initial employee relations guidance and escalate complex matters in partnership with the Sr Manager, Legal, and Compliance
- Support adherence to U.S. employment laws and internal policies by helping managers apply consistent people practices
HR Operations & Collaboration
- Collaborate with global and regional COEs, including Compensation & Benefits, Talent, and DEI, to execute programs and resolve day-to-day people needs
- Maintain data integrity, prepare people reporting, and identify opportunities for continuous process improvement
Who we're looking for
- 8-10+ years of progressive HR experience
- Minimum 5-7 years in an HR Business Partner / Generalist role supporting managers and business teams
- Experience in large matrixed organizations, preferably supporting commercial, sales, field, or customer-facing teams
- Comfortable operating with autonomy while knowing when to escalate and seek guidance
- Strong stakeholder management and clear communication skills with people managers and cross-functional partners
- Experience supporting organizational effectiveness, workforce planning, and talent development activities in a changing business environment
- Employee relations experience required, with ability to handle routine matters and escalate complex cases appropriately
Annual Base Salary Range: $132,000 - $165,000
What we offer
- We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
- We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
- Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: To improve the lives of millions of smokers.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.
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