Metronorth Railroad

Manager, Paratransit Contracts Management

Metronorth Railroad • $86K — $108K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Administration, Public Administration, Accounting, or related field.
  • 8 years of full-time related experience.
  • 3 years of managerial or supervisory experience.
  • Knowledge of contract management and public procurement is a plus.
  • Familiarity with information systems and IT special projects is advantageous.

Responsibilities

  • Ensure contractors meet service goals and comply with policies.
  • Take corrective actions to resolve service issues and enhance performance.
  • Monitor contractor operations, including KPI oversight and personnel management.
  • Ensure vehicle and operator availability for scheduled services.
  • Manage accounts payable and assist in procurement processes.
  • Analyze and prepare reports on contract statuses during various development stages.
  • Facilitate timely vendor invoice payments and resolve related issues.

Benefits

  • Opportunity for telework arrangements.
  • Engagement in a 24/7 operational environment.
  • Involvement in significant contract management and vendor relations.
  • Potential for career advancement within the MTA.
  • Participation in the 55-a Program for eligible candidates.
Full Job Description
Description

Position at MABSTOA

JOB INFORMATION:

Title:

Manager, Paratransit Contracts Management

Authority:

TA/OA

Department:

Paratransit

Division/Unit:

Contract Management

Location:

3300 Northern Blvd, LIC

Hours:

8 AM - 4 PM

Telework (if Applicable):

Reporting Manager (if Applicable)

Director, Paratransit Contracts Management

Deadline (if Applicable)

Compensation:

$86,968 - $108,710 (Grade ADC004)

POSITON SUMMARY:

This position is an on call 24/7 operation. The position is responsible for assisting the Director, Paratransit Contracts Management in the development, bill preparation, negotiation, management and control of the Paratransit Division's Transportation and Fuel contracts.

RESPONSIBILITIES:

  • Ensure contractors meet service goals and adhere to policies and procedures.


  • Take corrective actions to resolve service problems and improve performance.


  • Monitor all aspects of contractor operations and vendor management including KPI oversight, personnel hiring, dispatcher and operator availability and training, DOT vehicle inspection, registration, complaints, maintenance and FTA Drug and Alcohol testing requirements.


  • Ensure vehicle and operator availability for scheduled service.


  • Manage accounts payable, assist the Contracts Director in procuring goods/services, and interface with upper management.


  • Analyze and prepare reports on the status of contracts in various stages of development, negotiation, and award.


  • Also ensures timely payment of vendor invoices and interacts daily with internal and external entities to respond to and resolve vendor-related matters.


  • Assist internal and external auditors in gathering data for audits.


  • A valid NY State driver's license is required as the selected candidate may be required to use official vehicles to conduct vendor site visits.


EDUCATION AND EXPERIENCE:

  • Baccalaureate from an accredited college in Administration, Public Administration, Accounting, or a related field or an equivalent combination of education and experience.


  • 8 years of full-time related experience


  • 3 years of Managerial/Supervisory/Administrative Experience.


DESIRED SKILLS:

  • Knowledge of contract management, public procurement, vendor relations a plus.


  • Knowledge of negotiations, project management procedures, auditing and billing procedures and managerial techniques.


  • Familiarity of Information Systems and prior experience on IT special projects a plus.


  • Prior managerial experience and proven analytical skills required.


SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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