The Work You'll Do:

At Sovos, we're transforming how businesses around the world navigate tax compliance-helping more than 100,000 customers, including half the Fortune 500, stay ahead in an increasingly complex regulatory environment. As a Manager, Order to Cash you will own the end-to-end invoicing lifecycle for our global customer base, ensuring that every billing outcome accurately reflects the complexity of multi-jurisdictional SaaS contracts.

In the tax software industry, precision isn't optional-it's foundational. You'll lead a high-performing billing team at the intersection of finance operations, systems, and compliance, driving the accuracy, scalability, and audit-readiness that our business depends on. If you thrive in environments where technical rigor and cross-functional collaboration come together, this role is built for you.

More specifically, you will:
• Lead the end-to-end invoice lifecycle from Closed-Won status, ensuring alignment between contract terms, pricing structures, and invoicing.
• Partner with Tax and Legal teams to ensure all invoices correctly reflect local, state, and international tax requirements (including VAT, GST, and Sales Tax) specific to our tax software solutions.
• Serve as the subject matter expert on the integration between our CRM (e.g., Salesforce), Billing/ERP systems (e.g., NetSuite), and tax engine platforms, maintaining data hygiene to prevent downstream revenue recognition errors.
• Collaborate closely with the Revenue Accounting team to ensure billing schedules adhere to ASC 606 standards and that invoicing data is always audit-ready.
• Identify bottlenecks in global billing workflows and implement automation strategies to reduce manual overhead and Days Sales Outstanding (DSO).
• Serve as the primary escalation point for complex billing disputes, payment delays, and customer-specific invoicing requirements.
• Mentor and manage a high-performing billing team, fostering a culture of accountability, precision, and customer-centric problem solving.

What We Need From You
• 8+ years of experience in billing or finance operations, specifically within a SaaS or software-as-a-service environment.
• Advanced experience with ERP systems (NetSuite, Oracle, SAP) and CRM platforms (Salesforce); experience with billing automation tools such as Zuora, Chargebee, or Coupa is highly preferred.
• Deep understanding of revenue recognition (ASC 606) and the complexities of global tax invoicing, including VAT, GST, and multi-entity environments.
• 3+ years of direct people management experience.
• Strong analytical skills with the ability to assess billing data, identify trends, and present actionable insights to senior leadership.
• Proven ability to bridge technical billing operations and customer-facing teams across Sales, Customer Success, and Support.
• Excellent communication and organizational skills with strong logical and quantitative capabilities.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
• Flexible Time-Off
• Comprehensive Health, Dental and Vision benefits
• 401(k) with employee sponsored match
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!