Position: Operations Manager
About the Role
How you will contribute
• Manage the daily activities of a logistics operation to maximize scheduling and delivery of
commodities to the customer.
• Interface with customer to ensure smooth -coordination of scheduling and maximization of
schedule adherence; provides input on local conditions, identifies needs and receives direction
on real-time staffing increases or decreases.
• Enact contingency plans as needed; escalate and direct activities during system problems,
disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior
management, and participate in post-mortem analysis of problems providing input for future
process improvements.
• Review ongoing performance results to targets. Take corrective measures with authorization,
escalate as needed
• Responsible for providing effective leadership to the Warehouse Managers and/or team,
enforcing company standards, act as a role model.
• Other duties as assigned.
Responsibilities
• Manage the flow of day-to-day IBOS operations
• Oversees daily management of staff
• Monitor team members' performance to identify training and development needs
• Provide direction, instruction, and guidance to team members to ensure achievement of service
SLA & standards
• Manage team capacity & utilization for assigned tasks during normal operations
• MPOC Client relationship management
• Conduct weekly service review with Client
• Health and Safety development and execution
• Develop and execute SOPs
• Maintain strong work knowledge of all operating systems
• Other duties as assigned
Your Key Qualifications
• Bachelor's degree in business, engineering, or related field preferred.
• Progressive experience performing professional level operational and plant management
duties; preferably in automotive or logistics industry.
• Ability to read, analyze, and interpret complex documents. Ability to respond effectively
to sensitive inquiries or complaints. Ability to write documents using original or
innovative techniques or style. Ability to make effective and persuasive presentations on
controversial or complex topics to top management and customer.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability
to interpret an extensive variety of technical instructions in mathematical or diagram
form and deal with several abstract and concrete variables.
• Proficient personal computer skills including electronic mail, record keeping, routine
database activity, word processing, spreadsheet, graphics, etc

About the Role

How you will contribute

• Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
• Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
• Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
• Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed
• Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
• Other duties as assigned.

Your Key Qualifications

• Bachelor's degree in business, engineering, or related field preferred.
• Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
• Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.