Americold

Manager, Operations

Americold$83K — $103K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of supervisory experience in operations management
  • High School Diploma or GED required; Associate’s Degree preferred
  • Proficient in Microsoft Office Suite
  • Familiar with Warehouse Management Systems (WMS)
  • Ability to communicate effectively in writing and verbally

Responsibilities

  • Oversee and ensure compliance of product handling and customer service operations
  • Develop and manage the annual facility budget and departmental goals
  • Conduct regular safety and compliance inspections
  • Manage staffing including recruiting, training, and resolving personnel issues
  • Maintain operational procedures for shipment verification and inventory control
  • Ensure adherence to OSHA regulations and safety training protocols
  • Coordinate cross-departmental activities to secure merchandise availability

Benefits

  • Opportunities for professional development and team member advancement
  • Engagement with safety and compliance trainings
  • Dynamic work environment with diverse operational responsibilities
  • Potential for hands-on involvement in food safety operations
  • Possibility of impacting operational efficiencies and customer satisfaction
Full Job Description
JOB DESCRIPTION

What You'll Do

You will oversee and coordinate product movement and customer service operations ensuring compliance with organizational policies and applicable laws. You will manage facility budgets, monitor operational procedures, and maintain quality control standards while supervising and developing team members. Regular inspections and reporting will be conducted to ensure safety, security, and adherence to company and regulatory requirements.


Essential Functions
•    Oversee product handling and customer service operations ensuring procedures and key performance indicators are met.
•    Develop annual facility budgets and monitor progress towards departmental goals.
•    Conduct regular inspections to ensure compliance with food safety and occupational safety laws and guidelines.
•    Manage staff including recruiting, hiring, training, scheduling, appraising performance, and resolving issues.
•    Maintain operational procedures for shipment verification, inventory control, and quality standards for perishables.
•    Ensure compliance with company policies and all Federal, State, and Local OSHA regulations including safety training and reporting injuries.
•    Coordinate activities between warehouse, distribution, sales record control, and purchasing departments to ensure merchandise availability and security.
•    Other essential duties may be applicable and assigned as necessary.


What Experience and Education You Need
•    5 years of supervisory experience required 
•    High School Diploma or GED required, Associate’s Degree preferred 
•    Proficient in Microsoft Office
•    Proficient with Warehouse Management Systems (WMS)


What Could Set You Apart
•    Cold Storage or Food Industry experience a plus
•    Bilingual Spanish a plus 
•    Union experience a plus 


Physical Requirements
•    Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
•    Requires manual dexterity with normal hand and finger movements for typical office work including the operation of computers, telephones, and similar equipment.
•    Requires ability to comprehend and communicate with others verbally and/or in writing.
•    May require travel by automobile and airplane for business.
•    May require visits to warehouse operations in temperatures at or below freezing.
•    May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.


The Company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $83,000 - $103,500 annually. Rate may vary based on work location.”

About Americold

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
Learn more about Americold
Size
16,275 employees
Market Cap
$7.6 billion
Industry
Net Income
$24.5 million
5 Year Trend
+12.7%
Revenue
$1.9 billion
NASDAQ

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