Shift:
First Shift (United States of America)

Manager Operational Improvement

Lead the team trusted to solve Nebraska Medicine's toughest operational challenges. Our Clinical Operational Improvement team partners with leaders across the organization to redesign care delivery, eliminate waste, improve quality outcomes, and build systems that help patients, providers, and teams succeed. This isn't a role focused on maintaining the status quo-it's about leading a highly respected team of clinicians and improvement professionals who use Lean Six Sigma methodologies, data-driven decision making, and collaborative change leadership to tackle complex problems that no one else has been able to solve. If you're energized by transforming healthcare operations, influencing executive leaders, and creating measurable, system-wide impact, we invite you to join our team.

Why This Role is Different
You'll lead a team that serves as Nebraska Medicine's internal operational improvement consulting group. Our team partners with executive and operational leaders across the health system to solve the most complex challenges affecting patient care, quality, safety, efficiency, and organizational performance. Success requires curiosity, collaboration, analytical thinking, and the ability to influence without direct authority while helping others embrace lasting change.

Details: Manager Operational Improvement

• Candidate must live in Nebraska or Iowa
• This is a hybrid position, must be able to work on campus
• Preferred candidates will have demonstrated success leading enterprise operational improvement initiatives in a complex healthcare environment, extensive experience applying Lean Six Sigma methodologies, and a proven ability to influence leaders, facilitate change, and deliver measurable improvements in quality, efficiency, patient experience, and financial performance.
• Resume REQUIRED for consideration

The Manager of Operational Improvement will manage, coordinate, and integrate the quality initiatives and process improvement activities to facilitate achievement of organization goals at Nebraska Medicine using Lean/Six Sigma tools, methodologies, and philosophy. This position is responsible for the establishment and monitoring of key business metrics, tracking and review of projects and integration of new process and quality improvement tools. Responsibilities also include the development and implementation of communication plans to facilitate knowledge of Lean/Six Sigma strategy, tools, and business practices across the organization, as well as, identify, leverage, and share best practices with organizational stakeholders. Also inclusive is working collaborative with Director, Quality and Analytics to manage the process improvement teams to identify and develop top performers as potential business/functional leaders for Nebraska Medicine and develop career plans.

Required Qualifications: Manager Operational Improvement
• Minimum of five years of experience utilizing continuous process improvement tools and methods.
• Bachelor's degree in business administration, healthcare/nursing administration, nursing, industrial engineering, industrial/organizational psychology, organizational development, finance, accounting or related field required.
• Demonstrated competence in Quality Improvement in the healthcare setting required.
• Demonstrated mentoring, coaching, and leadership experience required.
• Demonstrated interpersonal, facilitation, and presentation skills required.
• Excellent verbal and written communication skills required.
• Ability to translate strategic into action plans and synthesize high volume of data, input and metrics into meaningful focus area required.
• Familiarity in using statistical software (i.e. SigmaXL, Minitab) required.

Preferred Qualifications: Manager Operational Improvement
• Prior healthcare clinical or support operations administrator experience preferred.
• Leadership experience preferred.
• Master's degree in related field preferred.
• Compliance and safety knowledge of regulatory agency laws (JCAHO, OSHA, NFPA, EPA, DOT, etc.) and knowledge of industry quality standards preferred.