Dollar Tree

Manager Operational Excellence Dollar Tree

Dollar Tree$75K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in retail or project management.
  • Passion for process simplification and continuous improvement.
  • Strong project management skills and successful implementation track record.
  • Proficient with technology as both end user and subject matter expert.
  • Ability to collaborate effectively across teams.
  • Strong analytical skills with a focus on actionable insights.

Responsibilities

  • Manage and improve Dollar Tree store operational programs and processes.
  • Lead cross-functional teams to ensure accurate and executable operating procedures.
  • Partner with field leaders to enhance operational experiences in stores.
  • Analyze and develop store operating procedures and training materials.
  • Support enhancements in operational technology, systems, and processes.
  • Manage operational reporting and collaborate on performance metrics.

Benefits

  • Exempt position with potential for professional growth.
  • Direct leadership of Operations Specialists.
  • Opportunity to work closely with multiple departments and levels of leadership.
  • Engagement in continuous improvement initiatives to enhance store operations.
  • Position located in Chesapeake, Virginia, at company headquarters.
Full Job Description
Position Description & Responsibilities

Job Title:

Manager Dollar Tree Operational Excellence

Department:

Division:

Store Operations

Reports To (Title):

Director Operations Services

Date Written:

8/5/23

Date Revised:

7/2/2026

Exempt / Non-exempt
  • Exempt

Direct Reports:

1

Summary of Position (Job Purpose) - Major purpose and functions of the position.
  • This role will manage the continuity and improvement of all Dollar Tree Store Operational processes, including managing store service programs, processes and being the subject matter expert on projects. This role is responsible for creating, updating, and managing operational procedures and new initiatives. Oversight and continuous improvement of day-to-day operations through the development of Operations Specialist(s).

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
  • Manage and continuously improve existing Dollar Tree store programs, including leveraging subject matter experts to assess needs, plan the eligibility requirements, facilitate the deployment of the programs, and follow up with field leadership on execution.
  • Lead cross-functional teams, including Projects & Programs, Training, Legal, Merchandising, Marketing, Asset Protection, Training, and Field Communications, to ensure all Dollar Tree store operating procedures, current training documents, and communications related to the programs are accurate, executable, and up to date.
  • Partner and travel with field leaders and stores to proactively identify opportunities to improve field experiences and deliver operational excellence.
  • Provide analysis and expertise to support the development of store operating procedures, training documents, and related communications for new programs and deployments.
  • Support store operational technology, systems, and process enhancements.
  • Manage select operational reporting and partner with store operations analytics to develop key reports to measure the success of operational programs and processes. Lead changes to improve business results.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
  • 3 - 5 years of experience in retail, other service industries, or in "project manager" capacity
  • Passion for process simplification, continuous improvement, and change management
  • Strong project management skills with demonstrated success in project plan creation and successful implementation.
  • Ability to navigate within various pieces of technology both as an end user and as a subject matter expert to support the store teams.
  • Ability to collaborate across cross-functional teams.
  • Strong analytical abilities with demonstrated success in translating analysis into executable action.

Desired Qualifications - Desired but not required.
  • Bachelor's Degree in Business Management or a related field experience


This is not to be considered a complete list of job duties, as they may be amended or added to as needed.

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Operations Support

Dollar Tree

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ

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