Anticipated End Date:2026-07-23
Position Title:Manager Operation Services - BioPlus Specialty Pharmacy
Job Description:Manager Operation ServicesPrimary Location(s): Harvey, LA
Hybrid: This role requires associates to be in-office
3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.The
Manager Operation Services will be responsible for leading the administrative and operations service function within a business unit, with accountability for operational performance, service delivery outcomes, and team effectiveness. Ensures efficient execution of business processes, consistent high-quality service delivery, and alignment with organizational and client expectations.
How you will make an impact:- Managing day-to-day operations and service functions, ensuring service levels, performance standards, and key metrics are achieved.
- Oversees resolution of service issues, ensuring timely follow-up and driving process improvements.
- Develops and implements policies and procedures to support operational effectiveness and clear communication with stakeholders.
- Provides direction aligned with business objectives and uses data to inform decisions and improve performance.
- Partners with internal teams to support service enhancements and process standardization.
- Maintains knowledge of business processes and systems to ensure alignment with operational goals.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
- May oversee the departmental budget.
Minimum Requirements:Requires a BA/BS degree and a minimum of 5 years administrative/operations services leadership experience with knowledge of administrative services operations and business operations; or any combination of education and experience which would provide an equivalent background.
Job Level:Manager
Workshift:Job Family:BSP > Operations
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.
