Level 3 Communications, Inc

Manager of Operations Management

Level 3 Communications, Inc$100K — $130K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Management, Engineering, or related field; minimum 9 years of relevant manufacturing experience (7 years with a graduate degree); or 13 years without degree.
  • Strong background in manufacturing methods, lean methodology, and product quality management systems.
  • Proven leadership in optimizing operations and driving continuous improvement initiatives.
  • Excellent communication skills for cross-functional collaboration and team leadership.
  • Experience with data collection and analysis, particularly in process mapping and cost reduction.

Responsibilities

  • Lead daily operations and production teams, effectively communicating goals and objectives.
  • Oversee execution of production plans, ensuring timely delivery and monitoring throughput.
  • Drive continuous improvement through Lean Manufacturing principles to enhance productivity and quality.
  • Address staffing requirements and manage team performance against production KPIs such as safety and cost.
  • Conduct safety assessments and lead initiatives like cross-training and workforce development.

Benefits

  • 9/80 work schedule with every other Friday off for work-life balance.
  • Opportunities for leadership development through cross-functional team initiatives.
  • Access to advanced data analytics tools for process optimization.
  • Engagement in continuous improvement projects that directly impact manufacturing effectiveness.
  • Supportive work environment that prioritizes safety and employee participation in quality initiatives.
Full Job Description
Job Title: Manager of Operations Management

Job Code: 41049

Job Location: Londonderry, NH

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Job Description:

The Operations Manager for Integrated Vision Solutions in Londonderry is responsible for the strategic and daily execution of the operations function - including the safety, quality, delivery, cost and productivity of the manufacturing teams assigned. This position will work closely with multiple functional areas to optimize material flow, equipment, and manpower within the area to meet or exceed daily business objectives. The leader in this position must drive continuous improvement and remove waste and cost from their product lines and improve material flows within the manufacturing process.

Essential Functions:

  • Provide day to day leadership to the Production Supervisors, Group Leaders, and team members.
  • Assume dotted line leadership of Integrated Production Team resources (QE, ME, Planner, etc.)
  • Ensure that shift activities are communicated consistently and effectively by Production Supervisors to production team members.
  • Assist in developing the production build plan; oversee the daily execution of the plan.
  • Keep team informed, clearly communicate goals and objectives to subordinates and assist them as necessary in developing effective daily production plans.
  • Responsible for ensuring all deliveries are completed on schedule.
  • Monitor daily throughput and address any shortfalls to daily production plan.
  • Define and hold teams accountable for production KPIs: safety, quality, delivery, cost, etc.
  • Review Daily Management Boards, lead daily production standups and daily/weekly meetings.
  • Assures conformance to product specifications and work instructions.
  • Leads yield improvement activities, drives measures to improve production methods, equipment performance, and quality of product utilizing Lean Manufacturing Principles.
  • Identify and perform capital equipment justification and process capital equipment request (CER) as required.
  • Drive advanced data collection and analysis for process mapping & cost reduction opportunities.
  • Performs weekly, monthly, and quarterly staffing requirement evaluations, identify any excesses or shortfalls in staffing, take action to resolve any deficiencies or excess to the plan.
  • Conducts periodic assessments of all work areas for safety and cleanliness. Identify any issues, concerns, or areas for improvement. Lead team in Safety, 5S, ESD, and FOD protocols, be exemplary role model.
  • Create & support implementation of cross training initiatives to support short- & long-term needs.
  • Develop functional specifications and training plans.
  • Continually review and enforce the use and maintenance of work instructions, routers, logs, scrap tickets, training matrix, calibration requirements and company procedures.
  • Monitor all inventory in WIP, ensure supply is sufficient to meet plan, participate in regular material planning meetings. Inform management of shortfalls or projected shortfalls in materials.
  • Willingness to lead teams on weekends when required.
  • Provide daily, weekly, and monthly status reports as required. Create & present monthly product & program presentations as required.
  • Act as the CAM (cost account manager) for operations labor costs as needed based on program demands


Qualifications:

  • Bachelor's Degree in Business Management, Engineering, or similar field and minimum 9 years prior related experience with manufacturing methods, lean methodology, product quality management systems. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.


Preferred Additional Skills:

  • Excellent internal/cross-functional communication skills.
  • Excellent written and verbal communication skills.
  • Solid organizational skills including attention to detail and ability to manage multiple projects, while applying logic based priorities.
  • Strong working knowledge of Microsoft Office/ExcelExperience in Defense and optics manufacturing environments.
  • Experience in Supply Chain, Planning, Project Management and/or Program Management.
  • Excellent customer (internal and external) communication skills.
  • Proven record of delivering end-to-end stakeholder requirements, documenting mapping and data transformation rules, data validation rules and error handling.
  • Strong business process flow documentation and diagramming skills.

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