Manager of Learning
The Manager of Learning drives the strategic direction of the Training and Development function, with direction from the Sr. Manager of Learning. The Manager of Learning is responsible for leading a team of designers, facilitators/consultants, and/or associates to conceptualize, plan, design, and facilitate a wide range of specialized training. Scope of training accountabilities includes leadership development programs, communication and professional development, learning technologies, safety and harassment compliance programs, and HQ functional Training and onboarding.
Essential Functions- Defines the strategic goals of Training and Development by establishing training as a critical component in accomplishing business goals, with direction from the Sr. Manager of Training
- Directs the needs analysis, design, planning, delivery and ongoing evaluation of a wide variety of learning initiatives and training programs
- Directs the facilitation of learning programs
- Seeks out data to consistently evaluate organizational gaps and training opportunities
- Partners with executives, HR Business partners, and stakeholders to align on/adjust learning and development strategy
- Builds organizational awareness of training programs/training program value
- Drives communication regarding training strategy and programs across the organization
- Establishes and tracks Key Performance Indicators, measuring the effectiveness of training programs and using data to drive program improvements
- Uses data-driven insights to drive the development, deployment, and continuous improvement of learning initiatives across Niagara
- Leads a team of instructional designers, associates, and/or facilitators/consultants
- Provides team direction on the training development process from needs assessment to evaluation
- Builds team capability and guides process improvement to drive increased team performance and value to the business while reducing costs/burden
- Partners with the HRIS team to implement and manage the Learning Management System
- Identifies opportunities for administrative automation and process improvement through the LMS
- Leads online learning strategy and content procurement
- Negotiates vendor contracts and oversees relationships with vendors
- Ensures organizational scalability of training initiatives through development and execution of train the trainer programs
- Successfully meets commitments and supports change while working independently and staying focused on deadlines
- Assist as needed in training delivery and facilitation
- Travel Requirements: Up to 25% (domestic/international)
- Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications- Minimum Qualifications:
- 6 Years - Experience in Field or similar manufacturing environment
- 6 Years - Experience in Position
- 4 Years - Experience managing people/projects
*experience may include a combination of work experience and education- Preferred Qualifications:
- 10+ Years - Experience in Field or similar manufacturing environment
- 10+ Years - Experience working in Position
- 6 Years - Experience managing people/projects
*experience may include a combination of work experience and educationCompetencies- Expert level in adult learning theory, curriculum development, and learning management systems
- Advanced proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, etc.
- Advanced public speaking and written communication skills
- Advanced knowledge of learning management technologies
- Familiarity with and/or experience working in Workday is preferred but not required
- Excellent change leadership skills
- Advanced in project management
- Strong analytical and problem solving skills
- Able to translate audit findings, assessments, and gap analysis into recommendable actions to senior leaders
- Strong transformational leadership ability
- Collaboration and team building
- Persuasion and influence
- Excellent training facilitation skills
This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:
- Lead Like an Owner
- Building strong customer relationships and delivering customer-centric solutions.
- Seeing ahead to future possibilities and translating them to breakthrough strategies
- Holding self and others accountable to meet commitments.
- Building strong -identity team that apply their diverse skills and perspectives to achieve common goals.
- InnovACT
- Actively learning through experimentation when tackling new problems, using both success and failures as learning fodder.
- Knowing the most effective and efficient process to get things done, with a focus on continuous improvement.
- Find a Way
- Building partnerships and working collaboratively with others to meet shared objectives.
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Operating effectively, even when thing are not certain or the way forward is not clear.
- Empowered to be Great
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Actively seeking new ways to grow and be challenged using both formal and informal development channels.
- Developing people to meet both their career goals and the organization's goals.
Education- Minimum Required:
- Bachelor's Degree in Adult Learning, Education, Business Administration, Psychology, HR, Organizational Behavior or related field
- Preferred:
- Master's Degree in Adult Learning, Education, Business Administration, Psychology, HR, Organizational Behavior or related field
Certification/License: - Required: N/A
- Preferred: ATD Master Trainer certification
Foreign Language - Required: None Required
- Preferred: Native or Bilingual Proficiency
Typical Compensation RangePay Rate Type: Salary
$123,641.54 - $176,189.21 / Yearly
Bonus Target: 10% Annual
BenefitsOur Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
- Paid Time Off for holidays, sick time, and vacation time
- Paid parental and caregiver leaves
- Medical, including virtual care options
- Dental
- Vision
- 401(k) with company match
- Health Savings Account with company match
- Flexible Spending Accounts
- Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
- Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
- Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
- Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
- Tuition reimbursement, college savings plan and scholarship opportunities
- And more!
https://careers.niagarawater.com/us/en/benefits
