Manager of End User Computing

Englewood Health

$114K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Information Technology
  • 5+ years in desktop support or related fields
  • Preferred experience in healthcare IT and operations
  • 3+ years of management or leadership experience
  • Strong communication and customer service skills
  • Ability to adapt to changing user needs
  • Critical thinking and problem-solving abilities

Responsibilities

  • Lead and direct Desktop and Outreach teams
  • Enhance user experience and operational efficiency
  • Manage hardware and software support across locations
  • Ensure end users have necessary tools and resources
  • Foster team development and service excellence

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • Wellness resources
Full Job Description
Manager of End User Computing

Req Id: 63417

Job Summary:
The Manager of End User Computing will provide leadership and direction for teams focused on improving user experience and operational efficiency within IT. This role will manage the Desktop and Outreach teams, ensuring the delivery of hardware and software support across various locations. The Manager of End User Computing will be essential in ensuring that all end users have access to the tools and resources needed for success. This position requires a manager with strong service delivery skills, a commitment to team development, and a focus on operational excellence.

Department: ITLocation: Englewood Status: Full TimeShift: Days Hours: Variable

Job Essentials: The ideal candidate will meet the following requirements and competencies.
  • 7+ years of experience in Information Technology
  • 5+ years of relevant experience in desktop support or related fields
  • Experience in healthcare, IT and operations is preferred
  • 3+ years of managerial or team leadership experience preferred
  • Strong communication and customer service skills
  • Ability to adapt to evolving end-user needs
  • Critical thinking and problem-solving skills
  • Strong interpersonal skills for clear communication with leadership and team members
  • Ability to quickly learn new software and systems
  • High proficiency with Windows OS, Mac OS, and MS Office
  • Experience with Endpoint Management solutions
  • Familiarity with both full and thin client workstations


Education Requirements:
  • Bachelor's degree required

    Englewood Health provides a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.

    Minimum rate: $55.00

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